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Unable to log in


Userlevel 4
Badge +2

You may want to revisit the login experience.  Many editors do not know the exact  name and format of the “organization name” with many companies having lots of subsidiaries.  In my first experience, I am unable to login because I cannot get past the org name field.

 


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Userlevel 4
Badge +2

Update:  Success!  I was able to get signed up but kinda clunky.  It’s Monday too though!  

 

Userlevel 5
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Hi @trice602 , thank you for your suggestion. We are going to discuss it internally and will share an update in this thread once we weight our options and reach a conclusion!

Userlevel 4
Badge +2

Thank you!  To help put this into context, I changed our login company name for Attain 10 months ago.  I didn’t even remember the “login company name” without doing an email search.  My point is, your average Universe student most likely will not have the company name in the exact format provided to ClickLearn and their first experience/impression may not be the outcome you are looking for.

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