Replies posted by Tracy

6 Replies

H
Explorer
hayley.williamsExplorer
asked in Have a question?

Why does Create Date update once Modified on list of ClickLearn Courses?

Hi Hayley,   If you modify a recording, book or shelf inside of ClickLearn Studio the ‘Create Date’ is working as designed as the date does not change.  However, I would like to speak with you to be sure of the ‘Create Date’ you are referencing.  Please submit a support ticket by emailing support@clicklearn.com  

1
Tracy
Experienced Helper
3 years ago
Mister Continia
Explorer
Mister ContiniaExplorer
asked in Have a question?

Global setting for Mouse Point

Currently this is not feature available in ClickLearn Studio but I believe it would be a great enhancement.  I encourage you to submit a feature enhancement request in the ‘Ideas and Feature Requests’ Community section https://community.clicklearn.com/ideas-feature-requests-62

2
Mister Continia
Explorer
3 years ago
H
Explorer
hayley.williamsExplorer
asked in Have a question?

Is it possible to only offer the Test me recording, without displaying all 3 options of Test Me, Try Me or Show me?

Hi Haley, Use the below steps to remove the Show Me and Test Me recordings. 1.  Tools->Preferences->Templates->Recording Template 2.  Expand PROCESS INSTRUCTION 3.  Click on OBJECTORDER 4.  Remove JSV, (Show Me) and JSV_3 (Test Me) from the listed items below BLOCKVIDEO,JSV,JSV_2,JSV_3,WMV,SWF,XAP,BLOCKEND,BLOCKDOWNLOAD,PDF,DOCX,PPTX,BLOCKEND,BLOCKASSIST,BLOCKTOC 5.  SAVE As 6.  Produce and/or Produce and Publish NOTE:  JSV  is the Show Me video JSV_2 is the Try Me video JSV_3 is the Test Me video

3
Tracy
Experienced Helper
3 years ago
francishoy
Explorer
francishoyExplorer
asked in Have a question?

About metadata.

Hi, I have attached a document that will assist you in adding ClickLearn Metadata to your document. Also, if you would like further assistance, email Customer Care (support@clicklearn.com) , I am more than happy to schedule a meeting to discuss further. Have a Great Weekend!

2
francishoy
Explorer
3 years ago
J
Enthusiast
JohnoMeakerEnthusiast
asked in Have a question?

Adding a separate word document as an appendix

Hi John! This can be accomplished by modifying the Word Template used in your ClickLearn Studio.  Reference our article on templates https://community.clicklearn.com/getting-started-with-clicklearn-68/brand-your-content-with-customized-templates-49 The Word Template is found in 3 places inside of ClickLearn Studio by navigating to Tools->Preferences->Templates->Click on the button for either the Recording Template, Book Template or Shelf Template. When the you receive the new window click on Preferences->Template ClickLearn Customer Care will be happy to assist you as I expect you may have more questions concerning WorkSpaces and Template creation.  Whenever you are ready submit a ticket by  emailing support@clicklearn.com  I hope this helps in getting you started!  

1
Tracy
Experienced Helper
3 years ago
Lucia
Rising Star
LuciaProduct Owner, ClickLearn Universe
posted in About this Community

Meet the Community | Introduce yourself

Hi Everyone and Welcome to our ClickLearn Community!  I am a ClickLearn Senior Support Consultant and during my tenure of a little shy of a year, I have found it to be nothing short of rewarding.  I truly love what I do. A bit about me, I am a proud mother of two, a GiGi (aka Grandmother)  and military veteran that keeps busy with my son, church and community.....there is no feeling like helping and serving others... even though I find myself exhausted by the end of the day.   Another known fact, is I enjoy spending time behind the lens of my cameras, photography and graphic design are my true passions. If I’m out  and about you can count on me lugging my DSLR backpack with me and when I’m home I’m creating and searching YouTube for How To Videos. Although I wore the military uniform for years my favorite print is CAMOUFLAGE……..go figure, some things you just can’t shake.  If there is an opportunity to support the military and our veterans you can count on me being there!!  

69
Morten
Community Manager
7 months ago

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