Replies posted by tsilver

5 Replies

T
Explorer
tsilverExplorer
asked in Have a question?

Is user registration required to view the portal now?

Thank you Morten!  Yes, several of my projects got switched to Public.  I have fixed them and now users can get in.

3
Morten
Community Manager
2 years ago
T
Explorer
tsilverExplorer
asked in Have a question?

Dynamics CRM whole screen capture only

Well, I spoke to early.  I can now get the green highlight around my individual fields, but they are not being recorded.  I’ve refreshed my browser, cleared my cache, closed the application and restarted it.  Same results.  Any other suggestions?

4
Per
Super User
3 years ago
T
Explorer
tsilverExplorer
asked in Have a question?

Dynamics CRM whole screen capture only

Hello Per,   I have been using ClickLearn since November with no issues until Friday.  Support asked me to update the Extension and the Native Messaging Host, both of which I did and now it appears to be working again.

4
Per
Super User
3 years ago
Lucia
Rising Star
LuciaProduct Owner, ClickLearn Universe
posted in Peer exchange

What's your ClickLearn use case?

We purchased ClickLearn because we had no structure for training either in documentation or personnel.  Yes, we could have used Word to produce step by step documentation, but we would not get all the other cool things that ClickLearn offers.  I have produced 27 recordings for our Customer Service and Sales teams, and have trained 2 others on how to use the tool as well. for the applications they use.  We recently purchased a company in Australia and we need to migrate them to our ERP and eventually CRM.  Having these tools would mean we don’t need to go there (especially since we can’t right now) yet still be able to keep our project timelines in place.

38
trice602
Rising Star
3 years ago
Lucia
Rising Star
LuciaProduct Owner, ClickLearn Universe
posted in About this Community

Meet the Community | Introduce yourself

Hi All, I’m Tina from Canby, Oregon, a small town in the suburbs of Portland where we manufacture pool deck accessories (Diving boards, slides, ADA lift chairs, rails, thermal covers, etc).  We first learned about ClickLearn at the Dynamics Summit in Oct 2019.  Our company didn’t have a training team, or any kind of training other than sitting with someone to show them how to do something.  So when we saw this tool we were so excited.  With our implementation of Dynamics 365 just a few weeks after Summit we immediately order our licenses and got to work.  We had one small issue that we needed help with, and Tobias was great in helping to get us through it.  So far everyone likes how easy it is to use, and how we are starting our library of training documents. I’m excited to learn more about the tool and how it can help us continue to grow.

69
Morten
Community Manager
7 months ago

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