Replies posted by candace.orie

2 Replies

Lucia
Rising Star
LuciaProduct Owner, ClickLearn Universe
posted in Peer exchange

What's your ClickLearn use case?

The biggest project that I’ve used ClickLearn for is the Social Security Board of Belize. They have just over 200 employees and I would say maybe 95% of what we’re doing for them in CRM is customised work. Before ClickLearn, creating training manuals was a long and tedious process involving lots of screenshots and numbered lists with instructions.  My client’s HR Director has given wonderful feedback about the ClickLearn training videos They use the content often for both on-boarding new employees and refresher training for other staff. She noted increased engagement amongst users and they even reached out to us to find out about using ClickLearn for their internal training. They especially enjoyed choosing the voice for the videos :-) 

38
trice602
Rising Star
3 years ago
Lucia
Rising Star
LuciaProduct Owner, ClickLearn Universe
posted in About this Community

Meet the Community | Introduce yourself

Hello everyone. My name is Candace and I am from the beautiful, sunny twin-island country called Trinidad and Tobago. For those who may not know, we are the southern-most Caribbean country.   I have been working at Davyn, a Microsoft Gold partner company, as a Senior Business Analyst for almost 2 years and I have been creating training content using ClickLearn for just over one year. It really is an incredible tool for training and documentation. I also use it internally to create repro steps for testing. I look forward to becoming part of this community and learning more about the unique projects that other members are working on.     

69
Morten
Community Manager
7 months ago

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