Topics started by rscott1217

2 Topics

R
Explorer
rscott1217Explorer
posted in Peer exchange

Building Effective Training Programs

My interest is how to use ClickLearn to build effective business process work instructions. Simply showing the steps of a process is not the same as training someone on the actual process and why certain activities are required. The goal is to help the users understand why they do a certain activity so they can more easily adjust to the new or never thought of issues that they may be faced with later.   To use the old saying...it is better to teach a person to fish than to simply give him a fish.  

2
Leonie Hogh
Explorer
3 years ago
R
Explorer
rscott1217Explorer
asked in Have a question?

IFS/ClickLearn: Recordings stop during playback?

Have a client that is trying to create ClickLearn recordings early in the implementation process. Screen layouts are still changing, custom fields being added, etc. Also, the data is changing and security permissions sets changing. Will changes in all of these affect the ability to playback a recoding, or only some things? Is ClickLearn capable for instance of handling changing field location on a screen header or tab? Or any data changes since a recording was done, and now? What is the Best Practice? Wait until the system is more stable as regards to changes? Or start early, knowing they will have to update continuously perhaps depending on degree of changes?

1
Per
Super User
3 years ago

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