Topics started by Carrie Roussin

7 Topics

C
Explorer
Carrie RoussinExplorer
asked in Have a question?

Shadow Menus

Hi all! How do I avoid the “shadow” menus/tooltips showing up in my CL recording screenshot?   

1
Morten
Community Manager
1 year ago
C
Explorer
Carrie RoussinExplorer
asked in Have a question?

Editing associated text that references Annotated Screenshot

My colleague created an annotated screenshot and I need to edit the associated text, but I can’t seem to make the text editable...even in the Writer editor.  help?  I am only able to access the Annotation editor but the text is not in the actual screenshot.  

3
C
Explorer
2 years ago
C
Explorer
Carrie RoussinExplorer
asked in Have a question?

Formatting Screenshots

Is it possible to have CL produce a screenshot with a border framing the shot?See in excerpt below, on the right side of the screenshot is white which makes it indistinguishable from the background. 

1
Morten
Community Manager
2 years ago
C
Explorer
Carrie RoussinExplorer
asked in Have a question?

Is the "feedback section" mandatory on all CL product creations?

We prepare materials for clients which they review and accept or request changes and we finalize.  We would prefer not to include the feedback section on every CL product, but it seems to happen automatically -is there a way to remove it or prevent it from appearing?

2
C
Explorer
2 years ago
C
Explorer
Carrie RoussinExplorer
asked in Have a question?

ClickLearn Attain Asset Directories

What is the difference/rationale for two standard directories Common Assets versus Recording Assets?  When I upload my templates (Word, PPT), and logo...which directory should they be placed? I want each project (and all associated recordings) to use the same assets. Also after I update and replace with new templates (and delete the old ones), I am finding the “view” still shows me the old templated version.

3
Morten
Community Manager
2 years ago
C
Explorer
Carrie RoussinExplorer
asked in Have a question?

Annotating Cropped Screenshots

I am trying to crop and annotate an image; the crop was finalized and accepted but I was unable to see any automatic annotation functions?  

1
Morten
Community Manager
2 years ago
C
Explorer
Carrie RoussinExplorer
asked in Have a question?

Incorrect Commands Appearing on French UI

I complete a recording in English,then replay to get the French version (after setting up my UI to be in French).  The translation of the tile “Funding Case Management” is “Gestion de cas de financement”, and since tiles are placed in alphabetic order, the placement of the tile is different in the French UI. This seems to cause issues because the replay repeatedly picks up the wrong tile (I have tried multiple times to get this corrected in my recordings.)  I can’t even figure out a workaround since I need the screenshot of the correct French tile highlighted in red.

2
Morten
Community Manager
2 years ago

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