Topics started by AvaJim

5 Topics

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AvaJimRising Star
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How do you get accurate images of Microsoft Excel?

As part of the Microsoft Dynamics Finance and Operations process, I need to include some steps using Microsoft Excel.No matter what I try, I can not get the Written Editor step image to recognise or show the Excel Cell that needs to be updated.  The connector seems to only capture the full spreadsheet area. This would be somewhat tolerable if I could manipulate the ‘red rectangle’ hotspot and capture area using the Image Editor to show the relevant cell. However when I do this, the change is not reflected in the associated thumbnail screenshot in the Written Editor - which is very frustrating.For reference, my project is using the following connectorsMicrosoft Dynamics 365 Finance and Operations, and Custom Applications (Windows 10)Any advice or tips would be much appreciated. Thank you.

3
Morten
Community Manager
1 year ago
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AvaJimRising Star
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How to quickly access a Recording from a ClickLearn Chrome Assist?

If a user is accessing an Assist through the ‘ClickLearn Chrome Assist’ browser extension, is there a way they can jump directly to the related recording on  the learning portal? (e.g. without having to open the learning portal in a new tab and find the relevant video) Scenario is they find the relevant Assist in context of using the system, but may want to watch a Show Me video before making a live attempt.If not possible, happy to log this is a feature request.

1
Morten
Community Manager
1 year ago
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AvaJimRising Star
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Change default instruction text in connector

Hello,I am creating documentation using Microsoft Dynamics connectors and would like to edit the sentence structure of default instruction text.For example, when recording a process, the standard text would be “Click the button New”. I would like it to automatically be written as “Click the New button”, which is more natural and grammatically correct. Currently I am spending a lot of time editing every step to correct this type of phrasing, but would rather apply a change at the template, or via the connector if possible.Hope this makes sense.Thanks

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1 year ago
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AvaJimRising Star
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Can you replace a step Image?

I am looking to update a single image in a recording. The one captured is partially obscured by Tooltip, which I want to replace - without having to record the clicks (as that would cause a continuity issue, different file number etc).Ideally, I’d like to export the image, make some basic touch-ups using an image editor, and then re-import back to the Click Learn step.Any advice?

7
Morten
Community Manager
2 years ago
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AvaJimRising Star
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Can you include the Group Title in the Videos

I would like the Group Title to be read out as part of the Videos. In the Written documents, the Group Title provides context for the following steps. I would also like to include this in the video, but I am not sure how to.

2
A
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2 years ago

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