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From documentation to Performance Support

Speaker: Christine Eltz

Session Moderator: Christine Eltz

Most organizations still rely on static documentation or learning portals. In this session you will learn how to turn your existing learning materials into performance support.
We are going to look at the components that make up the concept of �Performance Support�:

  • The new powerful notification system allows you to target and deliver crucial corporate information with laser precision in the moment of need.
  • Conversational and conceptual learning with Alfred for Microsoft Teams and within the User Experience Panel
  • On-screen guidance in the flow of work with the new virtual assistant within the User Experience Panel
  • The new UXP Dashboards

 

 

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