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95 Topics
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Anonymous
published in ClickLearn Aspire 2024
LiveTalks with the ClickLearn team

We will open for live talks with the ClickLearn team. In the room to answer questions are Michael Olsen, Founder and Chief Architect, our CEO Joachim Schiermacher and senior supporter Morten Neubert. Bring your questions to the room and we will answer them for you.Here are the key takeaways from this session:Get the chance to engage in live talks with the ClickLearn team. Directly ask questions to Michael Olsen, the Founder and Chief Architect of ClickLearn. Gain insights from CEO Joachim Schiermacher on company vision and strategies. Receive expert support and answers from senior supporter Morten Neubert. Discuss any aspect of ClickLearn, from technical details to implementation strategies. Take advantage of this unique opportunity to interact with top leaders and innovators from ClickLearn. 

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Enthusiast
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Anonymous
published in ClickLearn Aspire 2024
ClickLearn Aspire 2024 Session Overview

ClickLearn Aspire 2024 Session Overview   

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Anonymous
published in ClickLearn Aspire 2024
Dynamics Assets – bring any content to the User Experience Panel

In this session, Peter will discuss the idea of Dynamic Assets – corporate assets coming from YouTube and other video sources to document and hyperlink-repositories and make them available in a contextualised experience for the end users.Here are the key takeaways from this session: Discover the concept of Dynamic Assets and how they can enhance user experience. Learn how to incorporate assets from YouTube and other video sources into your user guidance. Understand the benefits of including document and hyperlink repositories in your corporate assets. See how to make all these resources available in a contextualized experience for end users. Explore practical examples of integrating these assets into the User Experience Panel. Gain insights on how to effectively deliver diverse content directly within the users' workflow. 

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Anonymous
published in ClickLearn Aspire 2024
From zero to User Experience panel in 30 minutes

Marie and Christine will take you through a fast-paced session on setting up your first User Experience Panel. We will walk you through the configuration, targeting different audiences and setting up the AI chat. We will deploy a full User Experience Panel and deliver it inside an application like Microsoft Dynamics BC, F & O or CE.Here are the key takeaways from this session: Learn how to set up your first User Experience Panel in just 30 minutes. Get step-by-step guidance on configuring the panel to meet your specific needs. Discover how to target different audiences effectively within your organization. Understand the process of setting up AI chat for enhanced user support. See a full deployment example of the User Experience Panel inside applications like Microsoft Dynamics BC, F & O, or CE. Experience a fast-paced, practical session led by Marie and Christine that equips you with actionable skills. 

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Anonymous
published in ClickLearn Aspire 2024
Secure and responsible AI – The core of ClickLearn AI

At the core of our AI-driven user adoption proposition is a secure AI-engine running on Microsoft Azure. We will discuss how we can deliver isolated and completely secured AI-functions to fuel your user adoption. Everything can be accurately targeted to your application audiences.Here are the key takeaways from this session: Learn about the secure AI-engine at the heart of ClickLearn's user adoption solutions. Discover how running on Microsoft Azure ensures robust security for AI-driven functions. Understand how to deliver isolated and secure AI functionalities within your organization. Explore strategies for accurately targeting AI-driven support to specific application audiences. Gain insights into maintaining security and responsibility while leveraging AI for user adoption. See practical examples of how secure AI can enhance user adoption seamlessly and safely. 

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Anonymous
published in ClickLearn Aspire 2024
Understanding the User Experience Panel dashboard

Measure the impact of the User Experience Panel in our new User Experience Panel Dashboard. See how users are engaging with your content, notifications and AI-chat, find your champions for in your very own User Experience Panel and implement suggestions from the end users.Here are the key takeaways from this session: Learn how to measure the impact of your User Experience Panel using the new dashboard. Discover insights into how users are engaging with your content, notifications, and AI-chat. Identify your champions within the User Experience Panel to foster a more collaborative environment. Understand how to implement valuable suggestions from your end users. Explore data-driven strategies to enhance user engagement and improve learning outcomes. See practical examples of leveraging dashboard analytics to drive continuous improvement. 

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Anonymous
published in ClickLearn Aspire 2024
Fuel your change management with notifications

Leverage the user experience panel for delivering notifications to your end users, when your system changes and during down-time. See how you can work with notifications from inside ClickLearn Attain and instantly deliver them to your end-users in the right context of the application.Here are the key takeaways from this session: Learn how to use the user experience panel to deliver timely notifications to your end users. Discover strategies for keeping users informed during system changes and downtimes. Understand how to effectively manage notifications within ClickLearn Attain. See practical examples of sending notifications that appear in the right context within applications. Explore the benefits of seamless, in-context communication to support change management. Gain insights on enhancing user experience and minimizing disruption through strategic notifications. 

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Anonymous
published in ClickLearn Aspire 2024
Meet AIfred, your new digital colleague inside Microsoft Teams

In this session we will show how to leverage the power of corporate AI-chat inside your Microsoft Teams environment. We will show the setup of personas in channels and how you can leverage the power of the User Experience Panel inside Microsoft Teams.Here are the key takeaways from this session: Get introduced to AIfred, your new digital colleague embedded within Microsoft Teams. Learn how to harness the power of corporate AI-chat to boost productivity in your Teams environment. Discover the steps to set up personas in various Teams channels. Understand how to integrate the User Experience Panel within Microsoft Teams for enhanced user support. See practical examples of how AIfred can assist and guide your team members in real-time. Explore the benefits of AI-driven assistance directly within your workflow tools. 

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Anonymous
published in ClickLearn Aspire 2024
Build-a-brain - use corporate assets and work instructions to build the perfect co-worker for any work role

In this session we will be discovering how easily you can build multiple, secure chat personas, with the ability to guide your users on virtually any subject matter in your business. See how easily you can define and configure your sources of information and deliver them as an integrated service in either Microsoft Teams or inside your applications using the User Experience Panel.Here are the key takeaways from this session: Learn how to create multiple, secure chat personas tailored to different work roles. Discover how these personas can guide users on virtually any subject matter within your business. Understand the process of defining and configuring your sources of information. See how to integrate these chat personas into Microsoft Teams for seamless user support. Explore the benefits of delivering this guidance through the User Experience Panel within your applications. Experience the ease of building a perfect co-worker with Build-a-brain. 

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Anonymous
published in ClickLearn Aspire 2024
The User Experience Panel - a paradigm shift in corporate learningNews

In this session Marquis and Joelle, will introduce the User Experience Panel – delivering inside-application, targeted, contextual learning and guidance combined with the power of AI-driven user adoption. Experience how we easily bring your work instructions to life inside the application, where your users need them the most.Here are the key takeaways from this session: Meet the User Experience Panel, a game-changing tool for corporate learning. Learn how to provide targeted, contextual learning directly within applications. Discover how AI can drive user adoption and enhance learning experiences. See how work instructions can be seamlessly integrated into the user's workflow. Explore practical ways to bring training and guidance to life inside your applications. Understand the benefits of delivering timely, in-app support for boosting user productivity.       

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Super User
PerSuper User
posted in Community Live!
Topics you would like us to cover on Community Live! - please post here

Please post a reply with your ideas - try to be as specific as you can.   

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Morten
Community Manager
Lucia
Rising Star
LuciaProduct Owner, ClickLearn Universe
published in Get Smarter 2020
Get Smarter 2020: Saving time with recording templatesGet Smarter 2020

Structuring your recording in a uniform way is something most clients want to do with ClickLearn. ClickLearn can help you setup complete recording templates with a fixed structure for all your documentation and learning materials. Lars will take you through the setup of the templates and discuss how our customers utilize the feature of recording templates to save time and create a uniform structure across all documents:  Setting up a recording template Doing recording with your template Switching templates Editing templates  

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Enthusiast
Morten
Community Manager
MortenCommunity Manager
published in MasterClass 2024
The new Virtual assistant in ClickLearn

The new Virtual assistant in ClickLearnSpeaker: Peter Højlund LøvskovSession Moderator: Peter Højlund LøvskovIn this session, our existing authors can examine the new virtual assistant delivered to the User Experience Panel. The new virtual assistant has better error recovery, reporting capabilities, a new pick-up pattern that allows users to start a process anywhere in your application, a new video format and much more. We will touch on the latest video format and the pick-up pattern.Our senior customer success manager, Peter H�jlund, will guide you through this session so you will be in safe hands.Key take-aways:Get an understanding of the improvements to the Virtual assistant. Get a peak of the new live assistant for both User Experience Panel users and extension users. See the new video player with extended capabilities live. Understand the tolerance of the Virtual Assistant. 

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Morten
Community Manager
Morten
Community Manager
MortenCommunity Manager
published in MasterClass 2024
The new User Experience Panel: Getting your feet wet

The new User Experience Panel: Getting your feet wetSpeaker: Morten NeubertSession Moderator: Morten NeubertIn this session we will show you the basics you need to complete to try out the powerful capabilities of the new User Experience Panel. Whether you are new to ClickLearn or a long-time customer with existing documentation and content, you will learn how to quickly get the User Experience Panel operational for yourself or a group of people.TakeawaysGet up and running fast with an easy to follow 1, 2, 3, GO.. methodology Identify which tasks need to be completed if you need to bring existing content into the User Experience Panel 

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Morten
Community Manager
Morten
Community Manager
MortenCommunity Manager
published in MasterClass 2024
The new Feature tours

The new Feature toursSpeaker: Marie LawrieSession Moderator: Marie LawrieWe all want to do something special for our new employees, get them well-integrated into our organization, and ensure they feel confident working with our applications.In this session, our seasoned CSM Marie Lawrence will demo the brand-new onboarding tours, which enable you to deliver engaging content to your end users inside the User eXperience Panel. Feature tours combine the strengths of annotations, guidance, video, and virtual narration with a single engine, allowing authors to pick their audience and deliver engaging journeys for newcomers and the last third who need special training.Key takeaways:An in-depth look at the use cases where you would use a Feature tour for your content. How to create & deliver feature tours within Attain. How to target audiences and application areas for delivery of feature tours. How to deploy your feature tours to your audiences. 

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Morten
Community Manager
Morten
Community Manager
MortenCommunity Manager
published in MasterClass 2024
Unboxing ClickLearn in 2024

Unboxing ClickLearn in 2024Speakers: Morten Neubert, Marie LawrieSession Moderator: Marie LawrieClickLearn Attain was released on October 6, 2020, more than 4 four years ago, containing 150+ new or enhanced features. In the past four years, we have added more powerful capabilities to the authoring platform and end-user experiences.In 30 minutes, we will take you through a fast-paced "Unboxing ClickLearn" experience, where we take a high-level look at "What's in the box. "You will learn exactly which major features make up ClickLearn and when and where you should and could apply those capabilities in your organization.Take awaysIdentify the different components and technologies that make up ClickLearn Know when to apply each component and technology to your organization's benefit   

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Morten
Community Manager
Morten
Community Manager
MortenCommunity Manager
published in MasterClass 2024
Mortens Corner Live with guests - US

Mortens Corner Live with guestsSpeakers: Morten Neubert, Michael Olsen, Joachim Schiermacher, Imre NagySession Moderator: Morten NeubertMortens Corner Live brings Morten’s YouTube channel live for a day. This is an interactive session with Morten Neubert. Bring your problems to the session and enjoy some new stuff happening in Attain and the User eXperience Panel. Morten will most certainly talk about the latest ClickLearn browser extensions and how we removed the middleware from the recording experience in ClickLearn, making it faster, easier to deploy and much more reliable. But we will have multiple guests dropping in. Fasten your seatbelts for a live Mortens Corner.   

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Morten
Community Manager
Morten
Community Manager
MortenCommunity Manager
published in MasterClass 2024
Mortens Corner Live with guests - EU

Mortens Corner Live with guestsSpeakers: Morten Neubert, Michael Olsen, Joachim Schiermacher, Imre NagySession Moderator: Morten NeubertMortens Corner Live brings Morten’s YouTube channel live for a day. This is an interactive session with Morten Neubert. Bring your problems to the session and enjoy some new stuff happening in Attain and the User eXperience Panel. Morten will most certainly talk about the latest ClickLearn browser extensions and how we removed the middleware from the recording experience in ClickLearn, making it faster, easier to deploy and much more reliable. But we will have multiple guests dropping in. Fasten your seatbelts for a live Mortens Corner.   

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Morten
Community Manager
Morten
Community Manager
MortenCommunity Manager
published in MasterClass 2024
Keynote: On-boarding, performance support & training in the dawn of AI

Keynote: On-boarding, performance support & training in the dawn of AISpeaker: Joachim SchiermacherSession Moderator: Joachim SchiermacherOur CEO, Joachim Schiermacher, will examine the trends shaping how people engage with software and adapt to change. He will be discussing how ClickLearn stays committed to supporting both traditional learning as well as modern in-app-learning experiences. AI is the buzz of town and ClickLearn are committed to delivering AI-driven features enhancing the experiences and improving workforce performance for both authors and end users.   

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Morten
Community Manager
Morten
Community Manager
MortenCommunity Manager
published in MasterClass 2024
From PowerPoint to narration in seconds

From PowerPoint to narration in secondsSpeakers: Peter Højlund Løvskov, Imre NagySession Moderator: Peter Højlund LøvskovImagine dragging a PowerPoint slide into your recordings or onboarding tours. Set up how long the narration should take and see how ClickLearn creates a virtual narrator that is on point with your PowerPoint content in one operation.In this session, Peter will discuss the latest AI feature for ClickLearn authors - combining virtual narrators delivered by Colossyan with our AI-narration generator. We will also demonstrate how to fine-tune your narration. We will also show how you can use the virtual narrators within your existing content to increase engagement by your end users.This is a co-hosted session with our strategic alliance partner Colossyan.Key takeaways:Learn how to get from PowerPoint to interactive content in seconds See a fully integrated feature that will enhance your learning experiences in both the portals and the User Experience Panel. Experience the

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Morten
Community Manager
Morten
Community Manager
MortenCommunity Manager
published in MasterClass 2024
From documentation to Performance Support

From documentation to Performance SupportSpeaker: Christine EltzSession Moderator: Christine EltzMost organizations still rely on static documentation or learning portals. In this session you will learn how to turn your existing learning materials into performance support.We are going to look at the components that make up the concept of �Performance Support�:The new powerful notification system allows you to target and deliver crucial corporate information with laser precision in the moment of need. Conversational and conceptual learning with Alfred for Microsoft Teams and within the User Experience Panel On-screen guidance in the flow of work with the new virtual assistant within the User Experience Panel The new UXP Dashboards  

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Morten
Community Manager
Morten
Community Manager
MortenCommunity Manager
published in MasterClass 2024
Deploying the User Adoption Center for IFS Cloud

Deploying the User Adoption Center for IFS CloudSpeaker: Christine EltzSession Moderator: Christine EltzWe are excited to announce a brand new product specifically tailored for the IFS cloud and designed to make transitions to the cloud and change management easier and faster. In this session, we will cover the basics of how to move to moment-of-need, flow-of-work training using modifications to your existing content. We will look at how to set up a complete user adoption center inside your IFS cloud, utilize the AI capabilities, and, of course, how you best drive increased performance for your end users in IFS Cloud.The key takeaways for this session are:Setting up the User Adoption Center for IFS Cloud. Configuring the User Experience and the AI Experience. Working with the new User Adoption Center.  

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Morten
Community Manager
Morten
Community Manager
MortenCommunity Manager
published in MasterClass 2024
ClickLearn is an investment in AI Technology

ClickLearn is an investment in AI TechnologySpeaker: Christine EltzSession Moderator: Christine EltzYou may not have noticed, but ClickLearn has always been deeply dependent on AI in different ways to generate text and high-quality narration. With the rise of large language models, we have significantly increased our AI investments to achieve our commitment to always deliver market-leading experiences when it comes to intelligent user adoption.This is a session we will take a deep dive into the features where you can benefit from AI:AI Chat inside the User Experience Panel Building your own AI brain using your existing assets (documents, presentations, etc) Building multiple AI "Personas" with secure access to all or some of your content Conversational learning inside Microsoft Teams with Alfredwe will teach you how to create customized personas of digital co-workers that can interact securely with your workforce and provide help and knowledge sharing 24/7/365.Last, we will share our b

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Morten
Community Manager
H
Enthusiast
hemanth4Enthusiast
asked in MasterClass 2022
Mule 4 - Workday connector

i'm wanting to get employee data from Workday such as when a new hire happens, employee terms, or just an update to employee record. I'm using the HR workday connector from Workday and I believe that I configured the connector correctly, but i'm still getting a 500 error. Are there any suggestions to get my connection working?

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Enthusiast
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Anonymous
published in Aspire 2023
Aspire 2023: Deploy anywhere

To achieve maximum results with your learning and documentation project, content most be readily available where your end-users can easily find and access them. With ClickLearn you have the power to create content which can be deployed to your end-users from almost any content platform imaginable. Topics covered in this session are: ContentCloud vs OnPrem deployment – pros and cons Deploying and maintaining content in MS Teams Deploying the User Experience Panel inside your business systems Serving content to offline users  

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