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PerCommunity Manager

published in Tech Days 2021

Deploy to anywhere

The ClickLearn Attain May release is fundamental to deploying your content to any platform. It also offers a series of new Inside Application experiences for SharePoint and Microsoft Dynamics, that cater for ease of deployment and usage.Experience firsthand how easily you can set up security, audiences, and platform and make it available to your content consumers. Peter will cover:Deploying to the ContentCloud™ Setting up security, tracking, and audiences Deploying to Dynamics 365/CE and SharePoint SCORM deployment and local deployments

PerCommunity Manager

posted in Community Live!

Community Live! August 2021 - Setting up your template

PerCommunity Manager

posted in Community Live!

Topics you would like us to cover on Community Live! - please post here

Please post a reply with your ideas - try to be as specific as you can.

PerCommunity Manager

posted in Community Live!

Community Live! July 2021 - What's new in Attain July release

PerCommunity Manager

posted in Community Live!

Community Live! June 2021 - Migrating from Classic to Attain

PerCommunity Manager

published in Tech Days 2021

A look ahead at some of the trends in digital learning and user adoption (Europe/APAC)

Join us for a look in the crystal ball as we journey onwards in the digital learning space and how that will impact ClickLearn Attain in future releases. This is a Q&A session with our CTO, Michael Olsen and our CEO, Joachim Schiermacher. We will be covering some of the movements in digital learning and user adoption and get their unique perspective on how ClickLearn is mitigating the challenges of the future.

PerCommunity Manager

published in Tech Days 2021

A look ahead at some of the trends in digital learning and user adoption (US)

Join us for a look in the crystal ball as we journey onwards in the digital learning space and how that will impact ClickLearn Attain in future releases. This is a Q&A session with our CTO, Michael Olsen and our CEO, Joachim Schiermacher. We will be covering some of the movements in digital learning and user adoption and get their unique perspective on how ClickLearn is mitigating the challenges of the future.

PerCommunity Manager

published in Tech Days 2021

Lars & Tobias - ask the experts

Our two ClickLearn experts Lars and Tobias will answer all your questions in this open mic Q&A session. They will have the application open and can immediately show you how to get the results you want with ClickLearn Attain.

PerCommunity Manager

published in Tech Days 2021

Automated Process Testing using ClickLearn Attain

Witness the world premiere of Automated Process Testing (APT) in ClickLearn Attain. Use your existing recorded processes or new recordings as the basis for setting up end-to-end testing, across applications and platforms. The ClickLearn Attain May release launches with a full graphical user experience for hooking up even complex testing scenarios. If you are looking for reassurance that your upgrade project will not impact your entire business, APT may very well be the must-see session:Using existing work instructions (recordings) as the basis for APT Setting up APT with decision forks, assets and screen-capturing features Using variables and functions to customize your testing Binding multiple test scenarios together Executing tests and reporting results

PerCommunity Manager

published in Tech Days 2021

Multilanguage learning deployments in a flash

One of the unique aspects of ClickLearn has always been the ability to create regionalized content using a single recording. With the Attain May release, things are just getting better. We’ve added a completely new Localization component to Attain, tailored to facilitate and keep track of your translations. Furthermore, we are world premiering our Serviced Translation Powered by Andovar, enabling you to easily and cost-effectively identify and ship the content for professional translation. The entire process of serviced translation from quote to importing the translations is handled within ClickLearn Attain. In this session, Lars will demonstrate:How to effectively set up your recording process for multilanguage replays Using the Localization feature of ClickLearn Attain to quickly translate content Using the collaborative features of ClickLearn Attain to manage the translation process Replaying in multiple languages using the adaptive Attain Replay function Serviced Translation from

PerCommunity Manager

published in Tech Days 2021

Your first learning portal with ClickLearn

How fast can you deploy a full learning portal with ClickLearn? The answer is 20 minutes. Christine will take you through the entire process of creating a full, engaging, 24/7 available learning portal in ClickLearn. The demo will be on PowerApps, but the process covered applies to all Dynamics products. Christine will touch on all the vital processes in getting from zero to e-learning:Recording in ClickLearn Editing and tuning your content Setting up the virtual assistant Structuring content in a full learning portal Launching and deploying your learning portal

PerCommunity Manager

published in Tech Days 2021

Tech Days - Keynote May 19th 2021

Tech day will take you through the basics of ClickLearn in the new updated setting of the May release of ClickLearn Attain. Our CEO, Joachim Schiermacher will set the scene for the remainder of this exciting day of cool features and ease-of-use and deliver an overview of why training and support in one solution makes perfect sense in the era of Digital Transformation.

PerCommunity Manager

published in Tech Days 2021

Tech Days 2021 virtual conference FAQF.A.Q.

When is the conference happening?- On May 19th/20th (in 3 time zones - more info available on our website): https://www.clicklearn.com/conferences/2021/tech-days-2021/Is the conference a virtual or a physical event?- The conference is 100% virtual.Is participation free?- Yes, it is absolutely free to participate. What language will sessions be delivered in?- All sessions will be in English.Do I need any conferencing software to participate in the conference?- The conference will be using Gotowebinar. It should work smoothly for almost anyone, but you can use this link to check if your system will can connect.Will sessions be recorded and shared after the conference is finished?- Yes, we plan to record and share content from the conference on the community after the conference.How can I get notified when recorded content from the conference becomes available?- It’s easy! Register for the conference and use the “Subscribe” on https://community.clicklearn.com/tech-days-2021-99, to subscri

LuciaProduct Owner, ClickLearn Universe

published in Get Smarter 2020

Get Smarter 2020: Q & A With the ClickLearn Customer Care TeamGet Smarter 2020

Meet our brilliant support team and get the chance to ask any of your ClickLearn questions to the team. This is a one-hour walk-in session and you will get a chance to bring your real-life problems to the team and let them help you solve them in the session. The team will be backed up by our CTO, Michael Olsen. Got questions? This session will give you the answers. Note: To be able to help you solve your ClickLearn issue, we might make you a presenter and ask you to share your screen, so make sure you have your problem ready.

PerCommunity Manager

published in Get Smarter: Attain

Instructional design & effective user adoption - an overview

Our Master Trainer, Lars Heinrich will guide you through the intricates of creating well-structured and beautiful instructions for your end-user. Based on his 20 years experience in the field, he will cover how you can succeed in making and evaluating an effective user adoption program.Lars will cover:Theory in instructional design What constitutes an effective user adoption project? Projecting and managing a large user adoption project Well-designed instructions and process training templates.

PerCommunity Manager

published in Get Smarter: Attain

From idea to training in 20 minutes

How do you begin your journey from idea to finished learning portal? In this session our Dynamic(s) Duo, Customer Success Managers, Peter Højlund and Christine Eltz, will take you through a fast-paced session, starting with a simple idea, creating the content, and realizing the dream in a learning portal.Our two ClickLearn superheroes will cover:Formulating the vision for the final learning portal. Preparing for recording. Automatically replaying for multi-language support. Structuring the content. Publishing the content to the finished learning portal. Following up on progress and handling feedback from the end-users.

PerCommunity Manager

published in Get Smarter: Attain

ClickLearn Attain - Training and support in one solution

Lars, our Customer Success Manager will take you on a journey through our new ClickLearn Attain universe, covering all the amazing things you can do with ClickLearn Attain, and showing how fast and easily you can perform tasks that you never previously attempted – just because they were too time consuming.Lars will demo:The basics of starting your first project Setting up the team Recording your processes Performing fast and efficient editing Structuring and publishing content in a 24/7 available learning portal for all your end-users Updating your material as your system changes

PerCommunity Manager

published in Get Smarter: Attain

Successfully implementing ClickLearn in 4 hours

ClickLearn is not just the easiest and fastest way to create training and support material. It is also easy to implement. With close to zero footprint in your IT-department and self-paced, built-in training, ClickLearn truly delivers on fast and easy. In this session we will cover, how to successfully implement ClickLearn in hours. The session will cover:Planning for implementation Infrastructure preparation Preparing for in-app guidance and in-app availability Getting started with the ClickLearn authoring task Bugling the seat-belt for your first Dynamics upgrade

PerCommunity Manager

published in Get Smarter: Attain

Morten's corner with special guest Tracy

No conference without a Mortens corner. This time Morten will be delivering golden nuggets on ClickLearn Attain, touching on a lot of the new cool features in the product. Morten is backed up by his special guest Tracy, who is our support superhero in the US. If you are an experienced author, dying to be blown away by the new ClickLearn Attain, this is a must-see session.

PerCommunity Manager

published in Get Smarter: Attain

The recording, replay and multilanguage experiences in Attain

ClickLearn Attain comes with a brand new recording and replaying experience. We’ve worked with numerous customers on bringing the recording and replaying technology in to the best experience available in the market. Furthermore we have enhanced our multi-language capabilities making it easier and faster to run large multilanguage, multi-regionalization projects. Join in as Lars, Christine and Peter take you through a tour of the new recording and replaying experience:Recording – introducing your new best recording friend: The sidebar. Replaying – keeping your recordings current and replaying from something to everything. The new regionalization features in ClickLearn, working together to create stronger multilanguage experiences. Using the task system, when upgrading your business system and preparing for recapture.

PerCommunity Manager

published in Get Smarter: Attain

The trinity of fast implementation: Community, Universe and In-app assistants

ClickLearn Attain is the first on-boarding solution to integrate three distinct sources of knowledge:Community, where our authors meet, discuss and share experiences. Universe, a brand new Academy available to all our authors for free certification and adoption of the latest and greatest in the ClickLearn universe. In-app assistance, with guidance inside ClickLearn Attain to support you in your transition to the new technology.In this session, our Customer Care Director Per Ferdinandsen will take you through the ideas behind the trinity of fast implementation. He will also display how he envisions the future of the ClickLearn trinity and show you how easily you can get started, when you are on-board ClickLearn Attain. Join in for a fast paced tour of one of the most exciting new enhancements to the ClickLearn experience.

PerCommunity Manager

published in Get Smarter: Attain

Publishing your content - destination anywhere

One of the key features in the ClickLearn Attain is the deploy-once-use-from-anywhere concept. In this session Christine and Tracy will discuss the impact of having a single deployment, used by many sources. The will also cover:How to configure your deployment. The new publishing settings, allowing you to tailor your finished production. Preparations for inside Dynamics CE-experiences. Using Analytics and configuring security and user policies for your learning platform.

PerCommunity Manager

published in Get Smarter: Attain

Introducing Attain

So what will that first hand on experience of ClickLearn Attain look like? Per Ferdinandsen, our Director of Customer Care, will take you through a fast-paced session on where you will see the changes as an ClickLearn author. Per will cover:How do you transition from UX11 to ClickLearn Attain? Working with projects and migrating existing content The new team concept in ClickLearn Attain The recording and replay experience Working with assets and sharing recordings between projects The back-end infrastructure

PerCommunity Manager

published in Get Smarter: Attain

Keynote with CEO Joachim Schiermacher

ClickLearn Attain is the largest single launch in ClickLearn history, transitioning from an on-premise, single author experience to a cloud-first, collaborative universe. Not only is ClickLearn Attain packed with over 250 new features, it is also the largest refurbishment of the entire architecture in ClickLearn.Our CEO, Joachim Schiermacher will set the scene for the remainder of this exciting day of cool features and ease-of-use and deliver an overview of the many changes in both the user experience and the core product.

PerCommunity Manager

posted in Get Smarter: Attain

Get Smarter: Attain - virtual conference FAQ

When is the conference happening?- On October 13th/14th - precise times and dates available on our website: https://www.clicklearn.com/conferences/2020/get-smarter-attain/Is the conference a virtual or a physical event?- The conference is 100% virtual.Is participation free?- Yes, it is absolutely free to participate. What language will sessions be delivered in?- All sessions will be in English.Will sessions be interactive and can participants engage with the presenters?- Yes, absolutely! All sessions will have moderators monitoring the chat and leave time for questions from the audience. Do I need any conferencing software to participate in the conference?- The conference will be using Gotowebinar. It should work smoothly for almost anyone, but you can use this link to check if your system will can connect.Will sessions be recorded and shared after the conference is finished?- Yes, we plan to record and share content from the conference on the community in the days and weeks after Oct

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