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When recording a session, interactions are shown with a highlighted box around them - would it also be possible to capture that element so it could be shown in isolation or enlarged on screen to make it more obvious during call out?When recording interactions (with a web based product at least) you are able to capture HTML attributes in order to identify their labels; but if you captured the DOM aspects/CSS of the clicked element you could effectively isolate and highlight that element during playback.In this concept I show we are referencing the UPDATE BUTTON - as such that element has been brought to the front of attention as its highlighted with an outer ring but the background elements are muted in order for that element to really pop because that element is rendered above the muted area.
Presently it seems the content creator will set the voice type and speech rate on a global level for all Users…As our content is consumed by users with different needs and language translation levels, it would be a good idea that at least the rate of speech could be set as a user preference on a 1:1 level, but ideally even the speaker.Im not sure if you render the audio at the point of the recording (which will make this difficult) or if the speech is live and using a text to speech engine in which case live playback could be controlled by the individual preference.Additionally, if a user relies on their own text to speech for Accessibility it would be great to feature a user preference to disable audio playback from the video and instead their own software can take over by reading the text.
During a review the volume settings on the machine caused a jump scare when audio kicked in on our test user...Initial response was to press mute on the video playback but as there’s no volume slider it meant then leaving browser environment to control volume settings for the OS. It would be a great user tool (and a quick win) to add a volume slider along side the mute button in the playback. Also for that setting to be stored locally so next time a video plays the user doesn’t have to remember to hit mute or lower the volume.
Hello, Happy to join the community. I have 2 question i hope someone can help me. Thanks! Currently my company is using clicklearn (i believe it is the standard on, non cloud… honestly, I dont know much about it) and they want to change to cloud. A little background, my collegue was in charge of the clicklearns (non cloud) but he left the project and now i have to start from an empty page and there are about 1000 files under shelves, books,.. etc. that he has stored in his computer because thats the only way to do it with the current clicklearn. May questions: Can anyone tell me the pro and cons of the clicklearn cloud compared to the clicklearn (i am building a proposition for our client to change to clicklearn cloud? Can I transfer information from my collegue computer (where the file are saved) to my computer or directly to the cloud, keeping the current structure and organization like, sheves, books, … etc…?
Microsoft is currently reporting a major incident affecting all their Azure service regions. As a result ClickLearn online services are also affected. Customers can follow the development of this incident here and with Microsoft at Microsoft 365 Service health status (office365.com)Services which may be affected during this incident:ClickLearn Studio (authoring application) ClickLearn ContentCloud (published content, all formats) EDIT: As of 25 Jan 2023 12:44:01 GMT Microsoft is reporting all services are again back online.
Had some weird behavior from ClickLearn this week. Users who previously were able to use the app had the app blocked by both Windows Defender and Trend Micro Security. Once whitelisted in Trend Micro, Windows Defender still blocked it. If “Run Anyway” was selected in Defender, ClickLearn opened but did not function properly. Editing existing recordings only produced empty steps. New recordings failed to open for edit. Then closed down ClickLearn and reopened. No Windows Defender warning. Functions worked fine in the app. Anyone else have this problem?
Released 15 August, 2022New FeaturesIn asset now we see thumbnails of images in the right side info panel. Now copying a paragraph and paste directly in recording from a word file will automatically create note.FixesMultiline text is now enabled in text component of structure. Image cropping was not possible when image name contains numbers. This issue is now fixed. Search in all project page was causing issues, which is now fixed. Deleting multiple assets via keyboard delete key or delete button on right side info panel was not deleting and this issue is now fixed. Few issues faced while importing via classic is now fixed. Checkout failed issue while changing project name and domain name is now fixed. Editing a image block in video editor was validating the text added. This issue is now fixed.
Released 29 August, 2022New FeaturesSearch box in invite user dialogue in team will now search e-mail as well. Inline notes are now supported by annotated screenshots as well. Extra check box for reference recording is now added in export project dialogue. If checked it will download the recording as file; if unchecked, while importing, it will import as a reference. New publishing template setting has been introduced to define the image and steps used while recording a text box followed by keyboard step is now available.FixesPermission definition will be removed after the project is deleted if it is not used in other projects. When two users are working on same structure but different languages, issues were faced while making changes. This issue is now fixed. After linking an asset in task, it was disappeared after saving and reopening it. This issue is fixed. Now the dialogue box title of adding note/keyboard/section using insert before/after will contain weather it has added using b
Released 13 September, 2022New FeaturesPublishing template can now be imported as a sub template via settings. Split recording is now possible. In recording editor, right click on a step from where you need to split and choose the option split. Warning for external step [if a step has different connector] will now be visible in publish report when its enabled from Publishing template.Fixes"Maximum thread limit exceeded" issue with Translation widget in localization is now fixed. Note in group was counted as steps in word and pdf docs. This issue is now fixed. Adding excel in structure directly was not downloading after publishing it. This issue is now fixed. Font size in editor was inconsistent which is now fixed. Color change in APT and Recording was not reflecting the change. This issue is now fixed. Publishing setting for WMV that are not supported has been removed.
Released 28 September, 2022New FeaturesGroup title will now be included in video narration Editing API functions in APT is now more user friendlyFixesLogo in video editor was scaling incorrectly which is now fixed Application used to crash after importing APT project which had screenshot. This issue is fixed Default image was appearing at the end of video if we have an excluded text note at the end. This issue is now fixed Issue with different image appearing in published content vs preview is now fixed Using Chinese in Language template's NewRecordingSteps was not displaying the text. This issue is now fixed Adding text with "%" sign was causing issues in note. This issue is now fixed "Error occurred while deleting project" was appearing while deleting project. This issue is now fixed We can now add flow after selecting the section in recording editor Screen content was not displaying as expected when we change the UI language. This issue is now fixed
Released 17 October, 2022New FeaturesUpcoming events or platform related notification will now be notified via a pop up and banner. (Only ClickLearn admin users can add and modify notifications) A new setting in publishing template has been introduced that enables/disables group title in videos.
Released 03 November, 2022New FeaturesGlobal replay settings are now in place which helps to control replay speed and retry count and duration Preview on/off feature in recording editor is available now We can now change the text colour, text position and text size of title text in intro screen. This can be accessed via Publishing template >> Entity: Videos >> Intro Screen Now we have a new odata feed with metadata. This can be accessed in dashboard We can now change subtitle attributes[Color, size and font]. This can be accessed via Publishing template >> Entity: Videos >> Subtitle Installing native host and connector extensions can now be done in settings. This is available at Settings >> Project Settings >> Start installation tool Previously if we translate a note in recording editor, we need to translate to each language and hit save, reopen the dialogue and translate again. Now without reopening the dialogue we can translate to multiple language
Released 07 December, 2022New FeaturesExport to excel via localization will now export the translations done in studio as well Instruction screen size in publishing template will now reflect in recording image editor Share recording has been optimized and now will provide a notification like below to copy link if the actual dialogue is closed FixesApplication freeze issue is fixed in many scenarios like replay, rescaling display or re-plugging HDMI cable. Resolve button in publishing report was not working. This issue is now fixed Paste annotated screenshot will now paste the annotations too Test me results were displaying html tags in edited step. This issue is now fixed Fatal error when replay a recording in a specific scenario is now fixed In APT test, assigning scraped data from screenshot to a variable was causing issues while saving. This issue is now fixed. Context menu of previous structure was displaying for the selected item, if one of them is invalid. This issue is now fix
The % sign is some kind of operator in ClickLearn. If you enter the text: Enter %023017%to find all parts where the description contains 023017. The result is:Enter lick on the field Description23017%to find all parts where the description contains 023017. Is there an escape character or something I can put before my first % sign so ClickLearn doesn’t do whatever it is doing with the percent sign that results in the jumbled text? I’ve tried quotes and a few other things. Double percent signs, etc. And here is the result with the first percent sign removed.
Released 11 January, 2023FixesAttain is optimized for better performance [Some improvements depend upon client computer hardware] Login and authentication are 50% faster Project page loads 30% faster Recording list loads 40% faster [Observed in a project with 900+ recordings] Opening recording is 40% faster [Tested with a recording with 75steps] Content Clicking on the search results of content when more than one keyword used, it was not redirecting to proper recording. This issue is now fixed Adding same recording to structure that is already published, in multiple places was not loading in final content and this issue is now fixed Recording If first step of a recording is a note, after translating there was issues with narrating the note. This issue is now fixed Screenshots in a recording was not loaded correctly until the language was toggled after replaying. This issue is now fixed Preview of data steps with column names will now display them in data editor When a recordin
Learn about using a predefined recording structure with sections and text blocks to create a cast for streamlined work instructions. TIMESTAMPS00:00 - Scope of Today00:45 - Predefining the Structure05:34 - How to Find Language Code06:12 - Best Practice08:02 - Thank you for watching LCID: https://docs.microsoft.com/en-us/openspecs/office_standards/ms-oe376/6c085406-a698-4e12-9d4d-c3b0ee3dbc4a
ClickLearn Attain version 22.214.171.124 introduces the option of enabling and disabling the preview when editing recordings. The purpose of this feature is to save the author significant loading time as they do not need to wait for the preview to load before they start to edit. To turn your preview on or off, click the button highlighted below.Preview on/off button Preview on Preview off
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