What's your ClickLearn use case?

We are an electricity G&T (generation and transmission) coop and our ClickLearn use-case will be to document business processes as they apply to IFS Apps 10. We also hope to utilize ClickLearn for many of our other software assets in order to refine how we onboard, train and promote staff within all facets of our operations.  

As a CRM Business Analyst for Thermo Fisher Scientific, I will be converting old training material to ClickLearn.  In doing so, we will include the new features that we have developed.  I also plan in creating books to for the user community to educate on business process and practices.  My stretch goal is to use ClickLearn for test script automation.

We’re using ClickLearn to create documentation/ videos for our users of Dynamics 365. I have yet to actually use ClickLearn myself, but I’m looking forward to it. 

Our company (Davey Tree Expert Company) has been using Clicklearn for the past year while migrating our CRM product from CRM 2011 to the new CRM365 platform.  Currently I will be working on utilizing Clicklearn to create additional documentation as we move to the new UUI that Microsoft is moving to.  

I attended the Clicklearn 2020 Virtual Conference today to get a better understanding of how our company will be able to utilize Clicklearn to the fullest extent of its capabilities.  

Thank you Clicklearn for putting on the Conference today and rest assured I will be contacting some of you for some assistance as our company moves forward with some of the features with the program. 

At PPC Partners, Inc we will be using ClickLearn to develop microlearning, instructor led virtual training and self-study materials for the implementation of an IFS ERP solution. We are just getting started, so the timing with the Community is just right to allow me to interact with other more experienced users.

We are working with Microsoft Dynamics NAV and we develop and produce medicines. In the pharma industry, Computer System Validation is a big part of our work. For every change first requirements need to be documented. Then the specifications which will be used. Then it needs to be tested if these specifications work as expected and if the requirements are met. And also this has to be documented with prove that the test worked as expected. Before the change can be used, a new work instruction has to be created.

In this process Clicklearn saves a lot of time. Work instructions are made very easily. And in our test we don’t explain anymore step by step what to do, we just point out to the work instruction. The prove that the test was successful is recorded also with Clicklearn. It is easier and much better than before.