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MortenCommunity Manager

posted in Morten's Corner

Morten's Corner - ClickLearn Classic

A deep dive into the features of ClickLearn ClassicIf you ever find that you need to record ClickLearn Studio itself, look no futher than this video. If you’re curious to learn how to make use of project files, file lists, or how to collaborate with fellow ClickLearn authors, then this video sheds light on these topics. Ever wondered how to set up templates to allow for all recordings to use a predefined set of introduction chapters, introduction notes and finishing notes? Or how you can configure the use of metadata to ensure that recording properties are populated into your PowerPoint, Word, PDF and online documentation? Learn how to view a webpage as if it was a fullscreen application, and how to hide both the Windows taskbar and ClickLearn video controls.It is as if its not even a browser after all! Did you know that you can modify the ClickLearn video to have a slightly faster pace, without speeding up the voice?Traditionally, the instruction is read out - then the animation

MortenCommunity Manager

posted in Morten's Corner

Morten's Corner - ClickLearn Attain

Attain features dissected and explained. A full-feature video on SCORM, template settings, and best practices. Look no further for a video on the amazing summarization feature available with UXP / UAC! Come check out the new AI Avatars in ClickLearn! A new and awesome way to engage and captivate your audience. Join me in exploring how to run different browsers in App Mode for a clean and app-like ERP experience. Learn how to perform quality assurance for the recordings you are using with the User eXperience Panel and even evaluate if they are eligible at all. Explore advanced editing features of ClickLearn Studio and learn how to work with multiple languages and localization. Come with me while I investigate the differences between a cloud and an on-premise ClickLearn license, and the best practices working with an on-premise license. Want to learn how to use ClickLearn on a Virtual Machine such as Hyper-V, Citrix, or on a MAC? Or do you need to use the on-premise Assist or Studio? Che

LuciaProduct Owner, ClickLearn Universe

posted in Peer exchange

What's your ClickLearn use case?

Tell the Community about what kind of projects you’re using ClickLearn with and find out what your peers from other companies do. If there is anything that you’re in particular proud of, please don’t be shy to share your achievements (# of users trained, speed of user adoption, time / money saved, deadlines met, etc.). Remember that sharing is the very essence of this Community and your use case can be an inspiration to many

Søren ThornholmExplorer

asked in Have a question?

Guide for iphone

So we have tried making a guide for iphone but have hit a roadblok in that using screenshots the background when watching the video contains image of a word dokument.It is belived this stammers back from when the guide was created as it had to start with a recording, the recoding have been deleted from the guide and now only the screenshots remain but in the video guide the recording is still there and it enlarges the area making it very hard to see the iphone screenshots.Anyone who has tried a similar concept or has an idea how to fix it?

Niranjana PattabiramanEnthusiast

asked in Have a question?

ClickLearn Team,Could you please clarify whether executing a full replay is mandatory for UXP to function effectively, or if using UXP Assist for testing is adequate—especially when preparing for future changes in the system?

MonaHodgeExplorer

asked in Have a question?

Changes to Recordings

Hi,I've updated the title of my recording, but when I go to the structure, the new title isn't appearing. I removed the analyzer and tried again, but the updated data still isn't showing up.

JEHPEEnthusiast

asked in Have a question?

Interactive Hotspots on Images

Hi all,is there a way to place multiple hotspots on an image and add interactions, so that hovering over highlighted points displays a description?I assume this isn't currently possible, but is there any other way to represent this kind of information, or is it planned for the future?Thanks for your feedback.Br,Hona

Niranjana PattabiramanEnthusiast

asked in Have a question?

Publishing 500+ Recordings in UXP—What Could Possibly Go Wrong?

Hey ClickLearn crew!We’re gearing up for a huge batch of content—think 500+ recordings —and we're diving deep into UXP publishing.Before we get too far, I wanted to check in: Has anyone run into issues during the UXP publishing process? Are there any potential delays or issues we should be aware of?Would love to hear about your experiences!Thanks in advance!

servicestreamExplorer

asked in Have a question?

Learning Paths - Creating and Assigning

Hi allI would like to be able to produce a ‘learning path’ or course of resources that I could assign to (for example) a new staff member.I imagine I could achieve this by inserting a section for “New Staff content” into my structure, then copy the items from my existing structure into this new section.However, I’m wondering if there is another way to define a ‘course’ or ‘learning path’ that may be assigned to users? Happy to be redirected to the ClickLearn Universe - just couldn’t locate Kind regardsScott

FredericGoEnthusiast

asked in Have a question?

Set up "Text-to-speech" Timing DURING as default?

Hello CL-Community, is there an option to set up the text-to-speech timing “DURING” from the Video Editor as default for every step? I can’t find it in the settings.It’s a lot of work to change it manually for every single step. Thank you for your help in advance. Greetings, FredericABUS - Germany

James SadlerExplorer

asked in Have a question?

How can I export to SCORM

How can I export to SCORM?

servicestreamExplorer

asked in Have a question?

Example Portals

Hi - I’m relatively new to ClickLearn and am looking to make my Portal look welcoming to users. Are there example screenshots of ClickLearn portals and templates that can demonstrate what ClickLearn portals are capable of?Mine is quite plain at present and I’ve added my logo, but it’s still pretty uninspiring! I’m not sure if that’s all I can acheive...

StefnieExplorer

asked in Have a question?

How do I allow special charachters in my notes or document for explaining formulas?

How can I format special characters the text, in the current version of ClickLearn, without going to the HTML editor to do it? I have a large document which need to be styled like this. In addition I would like to show the following characters in Italics and bold: Formula: {10 * ((9*2) / (8-5))} OR [(12x-15y) * (3x-8Y)] I know the new version will allow for this but we need this now already please. Any ideas?

Dave TEnthusiast

asked in Have a question?

Auto populate URL on UXP browser extension

Does anyone know if there is a way to pre-populate the URL in the UXP Browser extension? We’re planning to deploy the extension to 300+ users and would prefer it to be as automated as possibleI’ve tried searching the registry and user profile settings/extension settings but can’t see where this could possible be set

Jamie JonesEnthusiast

asked in Have a question?

Can I edit where the Mouse points on the Show Me Video?

I have been creating guides which are ok in pdf form but when they are in video form, the mouse is often in the wrong place on the screen, doesnt always go to the button I am expecting it to, so invariably feels confusing. Is this just me not editing correctly or is there a way to post edit the mouse location on screen?

pcatalanoEnthusiast

asked in Have a question?

When I download a PDF copy of my ClickLearn recording, I get the video copy with the extra verbiage for my Notes plus the actual note instead of the Written version which has the note included. I have different copies of the notes, one for written editor and one for video editor but the pdf copy prints the video copy. I hope this make sense to someone.

MortenCommunity Manager

published in Morten's Corner

Morten's Corner - SCORM Modules and Templates

This is a deep-dive into how SCORM works in ClickLearn Attain Studio, how to modify the packages, what the output means, and when and how to use it. - - -TIMESTAMPS - - -00:21 Scope of today01:00 What is SCORM?01:27 Differences between SCORM 1.2 and 200402:43 How to modify SCORM template02:29 Forwarding sequence only04:35 SCORM package types05:45 Rating and point calculation system07:30 Multi vs single module packages11:15 Testing a package on SCORM Cloud12:55 How a full package works13:45 How a video package works15:05 3 Production slowdown factors16:10 Inside a SCORM package17:00 How a TryMe video package works18:42 Viewing SCORM log files19:46 How a TestMe video package works21:10 Overwriting instruction text22:02 Testing the TestMe package23:13 Generating iFrame videos for encapsulation / embedding26:41 How to modify SCORM language template (package)32:45 Best practice and when to use (30 vs 200)36:46 Thank you for watching SCORM Run-Time Reference Guide https://scorm.com/scorm-e

servicestreamExplorer

asked in Have a question?

Video Editing - Pause Auto Play

Is there a way to pause the Auto Play when editing in the Video Editor? If not, may it be considered for a future release?Many thanksScott

servicestreamExplorer

asked in Have a question?

Hiding Sensitive Information - Video Editor

I’ve recorded some instructions and masked sensitive information in the written editor using the blur option on the image. However, the sensitive information isn’t masked on the Video editor screens/version.I need to ensure my videos have staff names blurred, and I cannot find how to do this masking in the video editor. I have searched online and cannot find this information. ThanksScott

Ciarán MartinEnthusiast

asked in Have a question?

Clicklearn editing steps

Hi All, We have been using clicklearn to record IFS processes. We were early on advised that editings steps directly could impact clicklearns ability to “replay” content, and update it with future iterations. as such we’ve been using “Note” sections to add notes in, but we’re still left with a number of steps with unclear information to the common user that we don’t want to remove in case it affects the replayCan you please provide clarity in what we can and can’t edit in terms of steps that will affect the replay tool to help enhance our user experience? Kind regards,Ciarán M

slangleyEnthusiast

asked in Have a question?

Publishing Template - No option to make the images entire screen

RoxheperEnthusiast

asked in Have a question?

Instruction which only a few users can access

Hi, I want to create some instructions which only a few users shall be able to access, it´s reg HR. Is this possible and how do I do it?

Dan WymerExplorer

asked in Have a question?

How do you update the ClickLearn Native Messaging Host?

I have got two authors who are receiving the error “Please make sure to update the ClickLearn Native Messaging Host” and when trying to record from IFS10 Aurena using Chrome, the green box is only highlighting the whole screen rather than individual screens.I have tried removing and re-adding the ClickLearn Chrome Connector but the same message appears.Also, I have been able to log on myself and create a recording successfully.We are using ClickLearn Attain and I can’t seem to find anything about how to update the Native Messaging Host.Does anyone know either how to update the Native Messaging Host or what else to do to resolve this error please?

Daniel EggsteinExplorer

asked in Have a question?

Edge Extension "ClickLearn Connector"

Why do some of our users have a path under “Repository” and some not? How can we set this repository?

servicestreamExplorer

asked in Have a question?

Red Highlight Boxes Missing in Show Me

HiI’ve just completed my first recording and edit, then I published successfully.I’m wondering if I can have the red highlight boxes display in the video guides, as well as the written guides? Not sure if there is a setting for this?Also, is there a way to add a ‘glow’ or other enhancement to the mouse pointer in the video guide to make the mouse more obvious to users?Many thanks

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