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James SadlerExplorer

asked in Have a question?

SCORM export to Moodle is buggy

After exporting to the Moodle (Totara) LMS, there are elements missing and completion isn’t being recorded in certain areas.There are four sections of pdf but only the first is showing and yet when we look inside the report sections we can see the ‘missing’ PDFs.After watching videos there’s no recognition that that element has been ‘completed’.We are wrangling with the LMS in the assumption that the problem lies AFTER SCORM production ...

Debra-Derieux MExplorer

asked in Morten's Corner

How can I copy and merge several recordings into one module/lesson?

One of my SME’s would like to copy and merge a few recordings that he initially recorded as separate modules/lessons and now would like to copy and merge these into one module/lesson. How can we achieve this?

MonaHodgeExplorer

asked in Have a question?

Dashboard Data

Hi,On the Dashboard, is there a way to view if individual users have completed the clicklearn training or even started?

Debra-Derieux MExplorer

asked in Morten's Corner

How to remove text from a recording

Hi again,When editing the recordings, there are instances I need to delete/remove the text from a recording and do not know how. I have tried excluding from material content, deleting the text in full editing but when I preview the video, the text I wish to remove is still read out by the AI and it still appears visible.

Debra-Derieux MExplorer

asked in Have a question?

Setting different voices for modules

I have created two eLearning projects for specific training that contains modules/lessons created by different SME’s and I would like to set the voice gender according to the SME’s gender. Can I select a different voice for each lesson? Or is it only per project? Please help!

Debra-Derieux MExplorer

asked in Have a question?

Use of Flow Editor

When editing our recorded course modules starting from the Written Editor, do we have to set up questions via Flow Editor in order for the Test Me and Try Me videos to function properly?

Debra-Derieux MExplorer

asked in Have a question?

Can I change the voice for each separate module?

As we have female and male instructors responsible for creating and recording each module, I would like to assign the video voice according to their genders. Is this possible?

hmccabeRising Star

asked in Have a question?

Column layout in Word template

In Attain, you are allowed to choose the a one or two column layout for the Webpage entity. Is there a way set the column layout in the Word template? Right now the instructions are displayed in a two column format in Word and we want to change it to one column. 1 column layout 2 column layout

MonaHodgeExplorer

asked in Have a question?

Clicklearn Attain Publishing

Hi,Is it possible to have multiple saved published clicklearn material.We have different tiers in our workplace that require different information.EG: A tier 4 branch doesn’t require the same information as a tier 1 branch.

trice602Rising Star

shared in ClickLearn Universe feedback

Mission #1 AssessmentOpen

We are not using Dynamics so the assessment was not directly aligned with the software we are using; perhaps consider branching the mission assessment into different software applications. I completed using IFS FSM but labeled as Microsoft Dynamics. I was unable to get full credit for some of the tasks, such as Creating an account. Not a horrible experience but needs refinement - I believe I was only able to complete because I have a lot of time in ClickLearn. I am not convinced a new ClickLearn editor would be able to figure it out.

trice602Rising Star

shared in ClickLearn Universe feedback

Unable to log inOpen

You may want to revisit the login experience. Many editors do not know the exact name and format of the “organization name” with many companies having lots of subsidiaries. In my first experience, I am unable to login because I cannot get past the org name field.

trice602Rising Star

shared in ClickLearn Universe feedback

Failure Errror - Application FreezesOpen

While using the University assessment, the application froze when opening my assessment project.

trice602Rising Star

shared in ClickLearn Universe feedback

Assessment feedbackUnder construction

When completing the assessments, the learning modules do not tell you if you answered a question incorrectly; that is, you have to click on “see correct answers”. I see my error here and want to retake the assessment but there is no option but to simply continue. If a user does not answer a question correctly, directly go to that would be helpful with the option to re-learn and re-test.

trice602Rising Star

shared in ClickLearn Universe feedback

Assessment Feedback - Mission 2Under construction

Good question but I don’t think it is clear that is was to be sequenced in order; maybe I misread the question. Look to clarify question for end-users.

trice602Rising Star

shared in ClickLearn Universe feedback

Unable to go back and earn missing pointsUnder construction

There doesn’t appear to be a way to “earn 5 points” once the modules/missions are complete. Suggestion: maybe look for a way for end-users to redo modules and earn a better score.

Debra-Derieux MExplorer

asked in Have a question?

Is additional editing required for Try and Test Me videos?

Do I need to do any additional editing in order for the Try and Test Me videos to function properly?

NickiaRising Star

shared in Ideas & Feature requests

Add User Email to Attain OData FeedNew

Currently the Attain OData feed provides the name of the user in the “UserName” column. The data in this column displays in various formats: First-name Last-name (E.g. John Smith) Email address (E.g. jsmith@emaildomain.com) Email address but in place of the “@” and “.” characters, it is substituted with “_” (E.g. jsmith_emaildomain_com)It will be helpful to have a new column that only contains the users’ email address. The “UserName” requires a great deal of data manipulation to transform it into a single format. As well, the users’ email address was/is available in the Classic OData feed, it would be nice to have parity between the two. Thank you!

Debra-Derieux MExplorer

asked in Have a question?

Adding intro slides to our courses modules

I have customized the template but would like to add introductory slides after the first template slide (where the name of the lesson appears) and before the captured steps and processes, to introduce the instructor and present lesson learning objectives. I initially thought this would be possible in the templating but was informed that the only way to do this, would be by creating a template that I customize with the name of each instructor, save it as an image and insert it into each module. I would like the AI to be able to read out the instructor’s name and the lessons learning objectives. Does anyone have any other suggestions?

Dan WymerExplorer

asked in Have a question?

What is causing Assist recordings to require an additional EXE file

We’re using CL Attain with IFS Aurena, Chrome browser.When launching Assist for some of our recordings it is prompting a download of an EXE file that needs to be run for the Assist to run but our users don’t (and won’t) have permissions to run these files.I have looked into a recording (42 steps - not sure if this is big, small or typical?) where this is happening for anything that may be causing this (steps outside of Chrome, for example) but it looks like all steps are inside IFS Aurena within the Chrome browser.Almost all steps show a command type of “IFSWeb” although there is one that is “ScreenPos” and 2 that are “Keyboard”.I duplicated a copy of the recording and removed these 3 steps and still have the problem so any ideas what is causing the EXE file to be required and whether we can edit or rerecord to avoid it?

James SadlerExplorer

asked in Have a question?

Editing Colleague's Project

Can I access a colleague’s work to make some edits?

James SadlerExplorer

asked in Have a question?

How can I export to SCORM

How can I export to SCORM?

vmuellerExplorer

asked in Have a question?

ClickLearn Studio / Attain - Language option for the author user interface

Hi ClickLearn-Development Team,do you have any plans to offer a language option for the ClickLearn Studio user interface in the near term? Thanks for your review and feedback.BR Volker

vmuellerExplorer

shared in Ideas & Feature requests

Enable the creation of a PDF-file "Full Portal download" based on the content of a segment or sub-segmentNew

Hi CL-Community & Development-Team, please support my request to enable the creation of a PDF-file (full portal download) based on the content of a segment or sub-segment.Within the top-level of a project, the “full portal download”-button creates a PDF document with the whole content of my project, which I’m fine with. However when navigating into a segment, I strongly recommend, that by using the “full portal download”-button it should only create a PDF-file with the content of my segment and possible sub-segments.This would help to create and structure more meaningful and dedicated PDF-files.Please validate my request and vote for it. Thanks in advance, Volker

Dan WymerExplorer

asked in Have a question?

Refreshing content in ClickLearn Assist window

We’re just about (this afternoon!) to launch ClickLearn to the users and have been testing ClickLearn Assist within IFS (using ClickLearn Attain). We have created and published a new recording which is appearing in the portal but not appearing in the content list of the ClickLearn Assist window (image attached) from within IFS. Also, the order/sequence of the recordings has been changed which is reflected in the portal but not in the content listing within Assist.Is there another step required to refresh this content in the ClickLearn Assist window?

Carrie RoussinExplorer

asked in Have a question?

Shadow Menus

Hi all! How do I avoid the “shadow” menus/tooltips showing up in my CL recording screenshot?

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