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MortenCommunity Manager

posted in Morten's Corner

Basic Templating

Learn how to apply company logo, Word, and PowerPoint template to your ClickLearn Attain project.

25 minutes ago

aproughEnthusiast

asked in Have a question?

ClickLearn Attain and Dowload PDF

We are using Attain to display Work Instructions in IFS and everything works great. However, in tthe published documents, there is a “toolbox” that is displayed on the right-side. These are links that allow for the expected functionality, but the “PDF” option under the Downloads header does not do anything; click and no effect. This seems to have worked in the past, but recently stopped working (or at least was observed to not be working). Is this a known issue? And how can it be fixed?

19 hours ago

msm8504Enthusiast

asked in Have a question?

Promote updated structure to Company ClickLearn portal

Within ClickLearn studio, I’ve created the structure to how I want it to look. How do I promote that structure to our company’s ClickLearn Portal? I’m not seeing any way to publish the changes. Do I need full admin rights to do this? Any information would be appreciated.

1 day ago

ArendExplorer

asked in Have a question?

Template Chapters in Attain

I have tried to search here on the pages, but is it possible to have standard chapters in Attain, like it was in the Classic version? Would like each WI starting with some background information, before the actual steps start. I haven’t been able to figure this one out yet.

3 days ago

MaxEnthusiast

shared in Ideas & Feature requests

transparent image background/fadingNew

Hi,It would be nice to add an alpha channel for image backgrounds in videos. Instead of a qucik switch from a step to an image with solid background. It would also be nice to be able to fade in/out images. I think it would make the content flow more seamlessly and make it appear less choppy.

4 days ago

CordelleEnthusiast

shared in Ideas & Feature requests

Ability to configure default 'Timing' (of video action and speech)New

Majority of the time I change the step timing from ‘before’ to ‘during’ to increase the video flow. If the default could be configured at the project or even the recording level, that would save me a lot of time.

5 days ago

Matt BEnthusiast

shared in Ideas & Feature requests

Pop up remindersNew

Currently the virtual assistant only appears upon request. It would be useful to be able to remind users of an action they need to take, via a pop up. eg: we want to ensure our users stop creating duplicate contacts. A pop up on the Contact screen - or perhaps when the click New Contact - to remind them to search for a contact before creating one, would be really helpful for our data. We have done training, but still have the issue.

6 days ago

Adrian CozijnExplorer

shared in Ideas & Feature requests

Clicklearn post-recording documentation creation notification for empty field names/tooltips in IFSNew

Dear Community,Replay gives Clicklearn users the posibility to test for proces step discrepancies caused by fo example new version updates. Such visibility of discrepancies/missing info might also be nice to have after you finish a recording in Clicklearn for those steps that miss a field description/tooltip in IFS so that you can easily identify what you need to alter to have clearly described steps.Example: you click on a Navigator menu item and you see that it has a clear description in IFS, but when viewing the corresponding step while editing it only presents the step as “click on the input field find page” even though it was not “find page” that you clicked on while you were recording steps, it was “Employee File”. In such a case, a highlight for that step with a small info message stating that the input field description and tool tip in IFS are missing would be helpful so you can edit the instruction text of the step to reflect the correct content. In this case changing “Find pa

6 days ago

JayMurphyRising Star

shared in Ideas & Feature requests

Add specific Date filters for the Dashboard metricsNew

Hello, We would like to suggest date filters be added to the Dashboard metrics in Attain as well as on the portal. Right now we can only choose from Week, Month, Quarter or Year. We would like to put a specific timeframe. Like July 1 through today. It looks like this is available in the Content Tracking menu in the portal for reference. Thank you,Jay

7 days ago

ArendExplorer

asked in Have a question?

GeorgieRising Star

shared in Ideas & Feature requests

Find & Replace textNew

It would be amazing if we could do a find & replace for text across all our recordings. For example if I want to change the word “student” to “leaner”, it would be so much quicker than going into every recording and manually finding and replacing the word. This isn’t for clickable fields - just purely text - so it’s not possible to make these changes using the template. Thanks. :)

13 days ago

ArcAleksSEnthusiast

asked in Peer exchange

IFS Cloud Directory

Hello,I have a question regarding the use of ClickLearn for IFS Cloud. While creating a new project I need to connect to the Cloud directory. What is the login and password that I should use? <see screenshot> I’ve tried my login and password for environment Cloud, but it didn’t work. Could you advise on that?Thank you,

14 days ago

ClickLearnCSMCommunity Manager

asked in Have a question?

Access to ClickLearn Universe

Do you need a license to get started on learning about how to use and implement ClickLearn, on the ClickLearn Universe website?

14 days ago

ClickLearnCSMCommunity Manager

asked in Have a question?

Exporting data from recordings list..

Is it possible to export or download the data on the screen that lists the recordings? we want to display the metadata as columns on the recordings screen and then export the recordings list with the metadata columns.

14 days ago

ClickLearnCSMCommunity Manager

asked in Have a question?

Making bulk edits for mouse steps

In the Recording > video editor > can you make bulk changes? IE, I want to change the mouse movements for each step in my recording. I know how to do that on a step-by-step basis but not for all steps in the recording all at once. Is that possible?

14 days ago

ClickLearnCSMCommunity Manager

asked in Have a question?

Is the CL extension on Web browsers updated simultaneously with the update to the overall software system itself?

14 days ago

ClickLearnCSMCommunity Manager

asked in Have a question?

Training for APT?

Is there a contact/CL Employee user email you could provide for training specifically in APT?

14 days ago

ClickLearnCSMCommunity Manager

asked in Have a question?

Is APT available with our ClickLearn license?

Is APT (Automated Process Testing) an added feature that needs to be purchased or is this part of Attain?

14 days ago

ClickLearnCSMCommunity Manager

asked in Have a question?

Adding team members to a project after setup?

Can I add someone to my project team later after setting up the project, or is this only available during the initial setup?

14 days ago

ClickLearnCSMCommunity Manager

asked in Have a question?

Do you have a search function through out all recordings?

14 days ago

ClickLearnCSMCommunity Manager

asked in Have a question?

Can I add external files to extend my documentation?

Is it possible to add additional documentation in form of a Powerpoint to a learning instruction? Meaning in addition to the automatically created PowerPoint another one which for example shows a concept.

14 days ago

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Discussions

transparent image background/fadingNew

Ability to configure default 'Timing' (of video action and speech)New

Pop up remindersNew

Clicklearn post-recording documentation creation notification for empty field names/tooltips in IFSNew

Add specific Date filters for the Dashboard metricsNew

Text-to-speech Speech Editor Punctuation tooltip per punctuation character.New

Find & Replace textNew

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