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DiscussionsHave a question?89 Ideas & Feature requests42 Peer exchange17 Developer's Diary13 Morten's Corner 13 Get Smarter: Attain11 Did you know?8 Customer success soundbites1
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194 Topics

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Attain: Progress bar when loading

Hi Team,It would be great if we could have a progress bar to indicate the loading progress when doing things like an import, instead of the spinning doughnut. I’ve had something ‘loading’ now for over an hour. Not sure whether to persevere and wait, or ‘end task’ (even though it’s not frozen and the...

Ideas & Feature requests

Attain: Ability to split a recording into multiple recordings

Hi team,I do not believe this is current functionality, so I’d like to request that a button be added during editing to highlight X lines and export to new recording.The scenario has come up where we have a very long recording with numerous headings to break it down. However it is very long and take...

Ideas & Feature requests

Add Hyperlink to Recording

Hello, Is there any way to add a Hyperlink to a network location within a recording?

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Insert Image into Recording

Hello, Is there any way to insert an additional or custom image into a recording step? Maybe as an addition to an explanatory note?

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Show Me Function

Hi everyone,I am testing out ClickLearn to create some training material. When I use the Show Me function, it currently plays the voiceover then clicks on the field. Is there anyway to reverse this so it first clicks on the field, then the voiceover plays?Or if possible, can you remove the cursor an...

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Direct Link to Show Me "Video"

I would like to email my users a link to a recording so that they can click the link and have the recording start (or at least display) without having to navigate the menu. Is that possible? Can it be done with O365 login?Thanks,Glen

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Recording platform

I have been recording material to a W/Drive and now want to record into cloud directly. How do I redirect my recordings?

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Article ClickLearn Attain: Introducing collaboration

It’s time for yet another developer’s diary - and oh boy, do we have some interesting things to show you all today. In this post we will take a look at the much anticipated collaboration feature set.As you sign-in to ClickLearn Attain, you will probably notice something new - the ORGANIZATION IDENTI...

Developer's Diary

Text attributes on Notes

When adding a Note to an article, could a feature be added to allow text to be Boldfaced, Underlined, Italics etc. After a support call this week with ClickLearn, this feature is not currently available on Notes. Can it be added please? Thanks.

Ideas & Feature requests

How do I embed ClickLearn authored help content into Dynamics 365?

In our sales demo, there was mention of embedding the content we create into Dynamics 365. How do I do this? Note - we’re self-hosting our content on our SharePoint (not using the web part) and we are not using Assistant. ThanksDavid

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Text-to-speach "During" setting not working.

I have set most of my text-to-speech timing settings to “During” on one Attain project but when previewed or published, the movement still comes AFTER the speech is finished. Am I missing something? Thanks,Glen

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Attain: Resolution Update

When I downloaded Attain today the text was very small. I could not even read it with the screen magnifier. With some help from my team (@Jay murphy), I learned that it was only displaying properly in the recommended recording dimensions of 1920x1080. It would be nice if the tool adjusted based on r...

Ideas & Feature requests

Will ClickLearn Attain support 4K resolution?

Will ClickLearn Attain support resolutions higher than full-hd, such as 4K?

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Update Template with Last Produced Date

Our current template has the attached footer. We’d like to include the Last Produced Date. Can someone please point us to where we get the correct code to populate that will show the last produced date in the footer. We tried using ##clrevdate##, but that wasn’t it. Thanks

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Looking for your experience with creating and maintaining multiple language training material

Hi All.At Rockwool we have commercial markets where our CRM users are not fully comfortable with English. To get our messages out, we need to also produce material in local language with local language screenshots.Clicklearn supports mulitple languages, but we are yet to find the best/smartest way o...

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Export as Image

When you are in the thumbnail editor it would be handy to be able to export the whole screen image as an image (without the red click area or green thumbnail rectangle), so you could later utilize that ‘screenshot’ in a note or something else. Essentially a raw output of that screenshot that Click...

Ideas & Feature requests

Exportable User lists in Attain

Hi,Can I suggest that we have exportable user lists or the option to email the users from our portal?We will be setting up meetings with our authors and this would cut down on the email work that would have to be done to transcript them to an email.Thank you,Jay M.

Ideas & Feature requests

Audio in Video Editor - ClickLearn Attain

Why am I not getting audio when I play Show Me in Video Editor? I’m using ClickLearn Attain.

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Attain: Translation option for special words

Dear ClickLearn team,It would be really helpful to have the option to transalte specific words with defined words. We have in our CRM translated many fields in the different languages. After translating the fields which have been part of the replay in ClickLearn they are called correctly, but inside...

Ideas & Feature requests

Audio in Video Editor

It would be very helpful if you could hear the audio in the Video Editor.

Ideas & Feature requests

Attain: Trashcan (Authors delete to trashcan)

Hi there,It would be great, if when the authors delete a recording, it goes to a trash can location so that the administrator can recover this if required. Kind regards,Brodie

Ideas & Feature requests

Attain: In structure, ability to filter for recordings that are unpublished

Hi team,It would be great if when creating / changing the structure, we could filter for those recordings not already in the structure. This would help easily identify recordings to add to the structure. Kind regards,Brodie

Ideas & Feature requests

Attain: Option to upload icons

Hi ClickLearn Team, would be great to have the option in Attain also to upload own icons as in the Classic version.

Ideas & Feature requests

Attain: ClickLearn Assist

Hi How do I get the Assist part of my recordings into D365 F&O?

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Recording smartphone apps

Tips and tricks on how to record your smartphone apps. Just a few methods are covered here, as there are many possibilities. Should you have questions, let me know below and perhaps i can elaborate further inspired by your comments :) recording smartphone apps - YouTube

Morten's Corner

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