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DiscussionsHave a question?99 Ideas & Feature requests45 Peer exchange18 Developer's Diary13 Morten's Corner 13 Get Smarter: Attain11 Did you know?8 Customer success soundbites2
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How to use insert elements "Additional"

I would like to know more about the functionality of the “Additional” button on the edit page for a recording. I can’t find any documentation on this, the closet I have found is “Edit Work Instruction - Insert Elements” in the help section. While in the developer role it seems as though we are able...

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Article Predefined chapters with notes & use of metadata

Ever wondered how to set up templates to allow for all recordings to use a predefined set of introduction chapters, introduction notes and finishing notes? Or how you can configure the use of metadata to ensure that recording properties are populated into your PowerPoint, Word, PDF and online docum...

Morten's Corner

Upload Chapter Image

How do we change the background image for the chapter? Currently it seems to be a solid color and one of my excluded slides. I’d like to add a default image for my company when changing chapters that is not currently in the interactive video at all

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Success! I was able to use Replay with Cases!!!

Thanks for the supporting videos and this community website, I was able to successfully move from repeater to cases to replay steps in IFS6. Exciting!

Customer success soundbites

Unable to stop recording with ctrl+ctrl

I am making instructions for IFS10 IEE and I am suddenly unable to stop recording neither by pressing both ctrl keys nor ctrl + shift with mouse pointer un the upper left corner. Have to terminate the program with Alt+F4 Any tips ?Dan

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Issues within IFS and the green box for the click location

When recording within IFS, all of my clicks give me the whole screen, not just the specific box (area) that I click on. It seems to work fine for all other applications, just IFS.

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Recording Title

In the Click Learn Classic software, there was no restriction on the character limit in the Recording Title. In Click Learn Attain, it is capped at 32 characters. This is not enough space for a proper title in many cases. The limit needs to be closer to 50 characters. This was not an issue in th...

Ideas & Feature requests

Global setting for Mouse Point

After months of recordings I'm getting tired of correcting all the steps manually and would, therefore, request to have a global setting (default value in the template) to adjust the mouse pointer.

Ideas & Feature requests

Adjusting group thumpnail size

Right now, the thumbnail size of grouped steps is handled by ClickLearn. Unfortunately, the image size always differs from the other thumbnails. It would be cool to have the possibility to adjust the size according to the dimensions configured in the template settings. My suggestion is to add a glo...

Ideas & Feature requests

Global setting for Video Pause

Am I the only one growing tired of adjusting the Video Pause on almost all the recording steps? Can we please have an option to configure the Video Pause as a default value (in the template)?

Ideas & Feature requests

Attain: Progress bar when loading

Hi Team,It would be great if we could have a progress bar to indicate the loading progress when doing things like an import, instead of the spinning doughnut. I’ve had something ‘loading’ now for over an hour. Not sure whether to persevere and wait, or ‘end task’ (even though it’s not frozen and the...

Ideas & Feature requests

Attain: Filtering should reflect name of fields

Hi team,When filtering choosing which column names displayed, the column headers should match the name of the column. At present, the recording name column is displayed as ‘name’ but the filter for this is ‘action’. This should reflect the column header ‘Name’.Thanks,Brodie

Ideas & Feature requests

Mobile Device and Offline Mode

We are seeing more clients deploying electronic work packages on mobile devices. The devices are going offshore and in hazardous conditions. 90% are using IOS based tablets over Microsoft. In some instances, the EWP will be in offline mode while performing the job plan. Can we get CL to work on...

Ideas & Feature requests

Attain: Ability to split a recording into multiple recordings

Hi team,I do not believe this is current functionality, so I’d like to request that a button be added during editing to highlight X lines and export to new recording.The scenario has come up where we have a very long recording with numerous headings to break it down. However it is very long and take...

Ideas & Feature requests

Web apps disguised as win apps

Learn how to view a webpage as if it was a fullscreen application, and how to hide both the Windows taskbar and ClickLearn video controls.It is as if its not even a browser after all! Web apps disguised as win apps - YouTube Chrome.exe --app=https:\\yourpage

Morten's Corner

slide sur fond rouge

Bonjour,par erreur j’ai appuyé sur “replay”. Toutes les slides sont maintenant sur fond rouge.De plus quand je vais dans mon Powerpoint l’image est la même sur toutes les slides. seul le texte change et correspond au click réalisé.Puis je récupéré le document source et si oui comment faire ?Merci

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Spell check

I can’t believe that this needs to be requested, but having spell check when adding notes and such would be great.

Ideas & Feature requests

Meta Data - Auto Apply Author, Create Date, Modify Author and Modified Date

Can Meta Data be setup to auto complete on certain fields, vs requiring someone to update manually? Field such as:Author: Auto populate with who created the document Create Date: Auto Populate with the date it was created Realizing Create Date isn’t in the meta data fields, but it shows in the gener...

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Gestion du nombre de caractère dans le titre

Bonjour,La longueur du titre peut parfois tenir sur 2 lignes dans les docs PPT. Si je rajoute une note ou un chapitre la fin du titre vient s’inscrire sur le nom de chapitre. Comment puis je gérer cela ?

Peer exchange

SCORM package availability in Attain

Hello. Is there an estimated time as to when SCORM packages will be available within Attain? My organization has become accustomed to accessing training materials through our LMS, so with all recordings generated in ClickLearn Classic I’ve exported a SCORM package and imported it into our LMS. It wo...

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How can I add a video pause to every step

Hello,We have had to add a video pause to the end of most of our steps/notes to make sure the users have enough time to see what is on the screen. Is there a way in the template to add this automatically so we do not need to do it manually for every step? Thank you,Jay

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Audio in Video Editor

It would be very helpful if you could hear the audio in the Video Editor.

Ideas & Feature requests

Creating eLearning with ClickLearn

Hi Community, I am a new user to ClickLearn and so far I have learned that the product can be used to create great work instructions, simulations etc for training.. but we also want to create some great interactive eLearning courses, can ClickLearn create eLearning as well?

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Animating while narrating

Did you know that you can modify the ClickLearn video to have a slightly faster pace, without speeding up the voice? Traditionally, the instruction is read out - then the animation is shown. But with this small template change, the instruction will be read out seamlessly with the animation showing o...

Morten's Corner

Multiple authors vs single authors in Attain?

@Per In ClickLearn classic, you recommended having only one publisher to maintain consistency in publishing content. Is that still the case with ClickLearn Attain?

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