Topics started by amygracer

4 Topics

A
Explorer
amygracerExplorer
asked in Have a question?

Replay never finds the steps

I am just learning ClickLearn. In an effort to teach myself, I decided to replay videos that had been recorded previously.  Even if I use the raw unedited recording, ClickLearn still cannot find any steps during the replay. I have been playing with the template...could that be why?  Does anyone have any tips or tricks, or should I just submit a case. Thank you!

3
Per
Super User
4 years ago
A
Explorer
amygracerExplorer
asked in Peer exchange

Scaling on a frame by frame basis

I am using ClickLearn primarily for videos, which will then be played within our Customer Support Portal (we use Zendesk).I would like to be able to switch between a full screen view and the zoomed in scaled view on the video.For example, on one step in my video, I am explaining how to add an item to a sales quote. I have the text read as part of the note attached to a group of steps.The full screen is shown In the background.I then show the video just clicking through the columns that I explained in the text, but I don’t have narration here.I would like to zoom in only on that step, and then maybe add a callout or highlight to the columns being clicked.Does anyone know how to do this?

3
Morten
Community Manager
3 years ago
A
Explorer
amygracerExplorer
asked in Have a question?

Embedding a video

Has anyone found a way to embed a Showme video in a web page?Playing with video.js, but it can’t seem to read the clicklearn output. I am currently linking to the showme directly using a Community tip (thanks Michael), but it returns to the clicklearn portal rather than my page.And it is a link…  I’d rather embed so the user can watch the video on the same page if they so choose. I should note that my site does not support embedding the windows movie player. 

2
T
Explorer
3 years ago
A
Explorer
amygracerExplorer
asked in Peer exchange

How do you use Replay?

One of our primary use cases for ClickLearn is the replay capabilities that should keep us from having rerecord videos every time there is an upgrade or change.  I have just started “playing” with this feature, and I find it quite involved. Does anyone have success stories to share? How have you used Replay and what are your tips and tricks for ensuring success (without a lot of overhead). Thank you so much, ClickLearn Community!   --Amy

2
Anja Schmid
Rising Star
4 years ago

Badges

Show all badges
Terms & Conditions