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Andrea.martinezEnthusiast

asked in Have a question?

Transfer of information from clicklearn to clicklearn cloud

Hello, Happy to join the community. I have 2 question i hope someone can help me. Thanks! Currently my company is using clicklearn (i believe it is the standard on, non cloud… honestly, I dont know much about it) and they want to change to cloud. A little background, my collegue was in charge of the clicklearns (non cloud) but he left the project and now i have to start from an empty page and there are about 1000 files under shelves, books,.. etc. that he has stored in his computer because thats the only way to do it with the current clicklearn. May questions: Can anyone tell me the pro and cons of the clicklearn cloud compared to the clicklearn (i am building a proposition for our client to change to clicklearn cloud? Can I transfer information from my collegue computer (where the file are saved) to my computer or directly to the cloud, keeping the current structure and organization like, sheves, books, … etc…?

Derek BankstonEnthusiast

asked in Have a question?

%Percent Signs% in Instruction Text

The % sign is some kind of operator in ClickLearn. If you enter the text: Enter %023017%to find all parts where the description contains 023017. The result is:Enter lick on the field Description23017%to find all parts where the description contains 023017. Is there an escape character or something I can put before my first % sign so ClickLearn doesn’t do whatever it is doing with the percent sign that results in the jumbled text? I’ve tried quotes and a few other things. Double percent signs, etc. And here is the result with the first percent sign removed.

MaxExplorer

asked in Have a question?

Result of inline text block in ppt

I’m not sure if there is something i’m missing. The format of output to powerpoint seem off to me. When using a textblock with the option “inline next” before a screenshot i expect the powerpoint to show both of these steps in the same slide, just like you see them in the browser. Recording editorThe textblock shown in blue with the option “inline next”.The screenshot shown in green. The two steps shown on the webAs expected the two steps are merged when viewing on the web. The textblock is displayed inline on the next step. the powerpoint outputThis is the formatting of the powerpoint file. The two steps are are treated separately and placed into their own slides. expected resultThis is what i expect the powerpoint to look like when using a textblock set to inline next. To be honest, i would much rather prefer to have formatting akin to what can be seen in the browser. Both for the powerpoint output and the pdf output. Any idea on how i can achieve this without using an external to

ClickLearnCSMCommunity Manager

asked in Have a question?

ContentCloud access and user logins

When we set ContentCloud access to private and set up access rule set via email, is it then necessary that every user who want to have access to the Learning portal have ClickLearn account?

Laura BlumEnthusiast

asked in Have a question?

OR Option in Flow Editor

Is it possible to make an OR option in the Flow editor?For example I have the following flow:Is the BO for company 707? Y/N If the answer is No, then ask Is the currency USD? Y/N (This question is skipped if the company is 707) Later in the process, I need to check, IF the company is 707 OR the currency is USD do these steps.

Laura BlumEnthusiast

asked in Have a question?

Create a small sub-section in written material

How can I create a small sub-section in the written material? In the example below, I can eliminate section 1A from the flow with a question, but in the written material, I can’t figure out how to break out just these three steps into a section without the rest of the flow being under this section

ZaibaEnthusiast

asked in Have a question?

ClickLearn Portal

Hello, How do i start using the Portal?The portal seems empty and i have no clue how do i create a recording. am i missing something? I see the studio which has following options. Going through many videos to create i see everyone using the portal. Am i not using a deployed one? pls help

Jarred BarriosEnthusiast

asked in Have a question?

Is there a way to export all Clicklearn Articles and metadata

Is there a way to export all of the ClickLearn articles on the cloud Published contents to a local computer

ChalmersEnthusiast

asked in Have a question?

Screenshot into Test

Hi, I am trying to select a Screenshot as a Variable for a APT Test I am creating (I am new to ClickLearn) and when the Screenshot is open the Select button is greyed out and I am unable to select the Screenshot. Can any help? Thank you.

KLACHAPELLERising Star

asked in Have a question?

Target Open for Editing

Hello Everyone, Could someone point me to some documentation that explains how the “Target Open for Editing” option is used when editing the text on a recording step?

aproughEnthusiast

asked in Have a question?

ClickLearn Attain and Dowload PDF

We are using Attain to display Work Instructions in IFS and everything works great. However, in tthe published documents, there is a “toolbox” that is displayed on the right-side. These are links that allow for the expected functionality, but the “PDF” option under the Downloads header does not do anything; click and no effect. This seems to have worked in the past, but recently stopped working (or at least was observed to not be working). Is this a known issue? And how can it be fixed?

msm8504Enthusiast

asked in Have a question?

Promote updated structure to Company ClickLearn portal

Within ClickLearn studio, I’ve created the structure to how I want it to look. How do I promote that structure to our company’s ClickLearn Portal? I’m not seeing any way to publish the changes. Do I need full admin rights to do this? Any information would be appreciated.

ArendExplorer

asked in Have a question?

Template Chapters in Attain

I have tried to search here on the pages, but is it possible to have standard chapters in Attain, like it was in the Classic version? Would like each WI starting with some background information, before the actual steps start. I haven’t been able to figure this one out yet.

ArendExplorer

asked in Have a question?

Use IFS 10 recordings to IFS Cloud?

Hi all, Does anyone know if recordings from IFS10 (or previous versions) can be replayed on IFS Cloud?IFS10 is based on IEE, whilst IFS Cloud is more of a browser type of Interface.

Sivajan SivamoorthyEnthusiast

asked in Have a question?

Publishing multiple languages in one Link

Hi Everyone,I am trying to create one link with two guides and two different languages. Is that possible?Thank you for your help!KR, Sivi

Barry ClarkEnthusiast

asked in Have a question?

ClickLearn Classic - How to turn off live assist for a single recording?

We have several process’s that do not require live assist and we are having trouble if users activate the live assist. Is there any way to turn it off for a single recording? Best Regards Barry

Anthony DeleExplorer

asked in Have a question?

Clicklear portal

Hi, When ClickLearn Material is published and appears in the published content on the ClickLearn portal, how do I get the material to appear in the home section?Please see the attached. Thanks

ClickLearnCSMCommunity Manager

asked in Have a question?

Access to ClickLearn Universe

Do you need a license to get started on learning about how to use and implement ClickLearn, on the ClickLearn Universe website?

ClickLearnCSMCommunity Manager

asked in Have a question?

Exporting data from recordings list..

Is it possible to export or download the data on the screen that lists the recordings? we want to display the metadata as columns on the recordings screen and then export the recordings list with the metadata columns.

ClickLearnCSMCommunity Manager

asked in Have a question?

Making bulk edits for mouse steps

In the Recording > video editor > can you make bulk changes? IE, I want to change the mouse movements for each step in my recording. I know how to do that on a step-by-step basis but not for all steps in the recording all at once. Is that possible?

ClickLearnCSMCommunity Manager

asked in Have a question?

Is the CL extension on Web browsers updated simultaneously with the update to the overall software system itself?

Is the CL extension on Web browsers updated simultaneously with the update to the overall software system itself?

ClickLearnCSMCommunity Manager

asked in Have a question?

Training for APT?

Is there a contact/CL Employee user email you could provide for training specifically in APT?

ClickLearnCSMCommunity Manager

asked in Have a question?

Is APT available with our ClickLearn license?

Is APT (Automated Process Testing) an added feature that needs to be purchased or is this part of Attain?

ClickLearnCSMCommunity Manager

asked in Have a question?

Adding team members to a project after setup?

Can I add someone to my project team later after setting up the project, or is this only available during the initial setup?

ClickLearnCSMCommunity Manager

asked in Have a question?

Do you have a search function through out all recordings?

Do you have a search function through out all recordings?

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