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Are release notes posted prior to future releases, so we know what is being released?

Are release notes posted prior to the next release, so users will know what’s coming?

Clicklearn via SharePoint online using Edge not working

Not sure if it is to do with the recent update to Edge. It is still working when using Chrome?We also use SSO

FMS 6.8 Mobile App

Community,Title ”FSM 6.8 Mobile App” - title un-editable I am looking for additional information and updates about how to record FSM 6.8 Mobile App screens on an iPad or Windows 10. I have watched this YouTube from Morten and can duplicate but looking for additional comments, discussion, and update...

Output Documents

Is there a way to put an output document from a Click Learn without the screenshots? I know you can hide them in the editor on a step by step basis but is there a way to have that output without hiding in each step of the recording. Thank You

Business Central extension on-prem

Hi, I am trying yo find the latest extension for Business Central on-prem can anyone help?

Using a mailto address as hyperlink for Portal Help in Attain

Hello, I am attempting to use a mailto URI for the Portal Help link in the Publishing Template. It seems to only accept web addresses… Am I missing something? I’d rather not create a seperate web-form just to send an email.

How to remove the submit button and adjust button layout for a question?

Viewing the screenshot of a question, you can see the issues are that the question is blocked by the buttons and there is a blank button which is supposed to be the submit button. How can adjust the button location to not block the question and remove the blank button?

Inside Help, Forms and Entities Removal

How do you remove the Inside Help, Forms and Entities from the ClickLearn Shelf?

Cannot copy screen content - please contact ClickLearn.

I was recapturing my video and after that I was trying to press on the “stop recording” button and this appear. Do you guys know why it appeared?

Recorded new steps do not show up

One of my users reports that after recording new steps, the new steps do not show up in the recording. Has anyone experienced this? CL 11.0.0.79

Recording drop down menus and popup date pickers

Just started with ClickLearn.I’m looking to find the best way to capture transient windows, such as date pickers and dropdown menus.Are there any accepted best practices for this within ClickLearn?I was unable to find any docs that specifically address this issue.TIARobert

Did we lose page view count in the dashboard?

It used to be, when I went to the dashboard, I could see total page views and other information. That no longer exists. Did it get removed? I was using to gauge how much interactivity we had in the training portal.

Editing associated text that references Annotated Screenshot

My colleague created an annotated screenshot and I need to edit the associated text, but I can’t seem to make the text editable...even in the Writer editor. help? I am only able to access the Annotation editor but the text is not in the actual screenshot.

Create SCORM and include Test Me

Is there a way to create a SCORM file and include a Test Me?

Template changes not showing up

The first time we upload a word template to the common assets of a project, the template is applied. Whenever we make changes to the template and update the new document in common assets, the changes do not show up. What are we doing wrong?

Formatting Screenshots

Is it possible to have CL produce a screenshot with a border framing the shot?See in excerpt below, on the right side of the screenshot is white which makes it indistinguishable from the background.

Recording information from a Drop down box

Hi, I am trying to record information from a drop down box just wondering what is the best way, example below- I enter the customers name then the drop down box apprears and I click on the customers name to enter the details on an order. Thank you

References in sidebar

Hello together,how I can remove references in the webpage sidebar? The field does not come until it is published. I didn’t find it in the template settings. Thanks!

How to record with only 1 screen?

I am using 2 monitors, 1 as my main screen for click learn and recording IFS, and another to read the script for what I should be doing. After recording, Click Learn also captured the second monitor. How do I only capture and record 1 screen?

Is the "feedback section" mandatory on all CL product creations?

We prepare materials for clients which they review and accept or request changes and we finalize. We would prefer not to include the feedback section on every CL product, but it seems to happen automatically -is there a way to remove it or prevent it from appearing?

Oops!!! Something went wrong.

I have created a test project with the starting languages English and Dutch. After finishing the replay, translating and editing part I decided to add a third (3rd) language (German). Unfortunately, after I published my project I started experiencing problems with the German language. If I press on...

Cropping Unwanted Data

Hi, is there an easy way of editing a scenario where you can take out information. Eg: On the top of the screen it captures the browser which I don’t require, I have tried in the image area to crop but that doesn’t seem to work. Thank you

Green box does not appear at same position as mouse IEE

When recording from IEE ( res ok at 1920x1080) the green box appears below and to the side of where i have my pointer at.

Clicklearn Classic - Where did the Publish button go ?

Hi all, We have the latest version of Clicklearn classic installed on a shared server, and it has been a few days now that the feature “publish” has disappeard !We tried everything, the system is also compliant with what it is mentionned here: We are running out of solutions. Any ideas on what we ca...

Structure Icon missing from my project - free trial

Missing Structure icon on left sitemap

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