Have a question?
Ask your question – and don’t be shy to help others!
- 281 Topics
- 557 Replies
So I know you can turn on the option for users to download your portal content as PDF.I have this turned off because I want users to use the videos instead. However, I’d like to download a PDF copy of the portal myself, for my own reference as author.Is it possible to do this from the Studio application itself, or do I need to turn on the option > publish to portal > download PDF > then turn off the option > re-publish to portal ? (The latter being time-consuming and inconvenient)
This is probably a really silly question…. When you set up a custom play button - where actually is it? Does it replace the semi-transparent pause icon that appears if you click to pause a video? Or does it appear right at the start? I’ve uploaded a custom image to the Play button bit but I can’t work out from the structure preview where it would appear! :)
When capturing a button function , example: Click OK, ClickLearn records the step as “Click on the button OK.”I would like to change the wording for this for all steps and not have to manually change each step.Can you tell me how to change it so ClickLearn records it as just “click OK” or whatever button name we are referring to?I only want this change to happen for any buttons that have to be clicked on.Lorie
I am trying to make an APT using ClickLearn on IFS APPS10, but it seems that the screenshot used in the APT flow to scrape data is not able to scrape data from within a tab.For example, in the below screenshot, I want to scrape the data within the “Opportunity Lines” tab, such as the ones highlighted within the red rectangles. When using the screenshot in a fork, it doesn’t recognize these fields and won’t let me click on them to scrape their data.It seems to recognize the entire pane where the Opportunity Lines are as one object, not the individual fields within it - note the blue rectangle around the entire area in the below image:Is there any way I can force the screenshot to scrape this data? Or is this perhaps a bug only on my end?
We are currently using IFS v10 IFS Enterprise IEE and would like to configure & migrate Permission sets in IEEE to the users so they can use Aurena. Thus we need to setup projections.The Tech team are having challenges in going to each profiles permission set and Granting access to the projections one by one. For example we have a few users who only have 4 permission sets but they are Internal Audit and they have Read only access to all the objects. Our team has to go the the list under the projection tab and grant each object seperately which is time consuming.Any tips & tricks on how we can semi automate this process. We ae talking over 250 users which permission sets unqiue to each user.Any Manuals or videos on setting up Aurena would be appreciatedregardsGuss
Hi again,When editing the recordings, there are instances I need to delete/remove the text from a recording and do not know how. I have tried excluding from material content, deleting the text in full editing but when I preview the video, the text I wish to remove is still read out by the AI and it still appears visible.
Hi everyone,I would like to be able to number the steps from inside my recording.It would be especially useful when proofing someone else’s work. I could then call out which step needs to be reviewed.As well, when using the video editor, if you edit a step, sometimes the video will return back to the beginning instead of the edited step.Knowing which step you were on would make it much easier to locate that step on continue on.Does anyone know how this can be done?I did see a “Did you know” comment on doing exactly this, but I think it was in Classic and not Attain.Any help would be great. Thanks Lorie
Hello ClickLearn Community, I currently have ClickLearn Studio downloaded with contents created. However, I need to download ClickLearn Classic in order to use it alongside with NAV. How can I download ClickLearn Classic If making the switch, will the recordings be erased? Thanks a ton!
Is there a way to allow the user to enter any text when using the assistant, instead of only the text that was entered during the recording process.For example: my recording has the use of a filter being captured in IFS, at the time of recording 148 was entered, but if a user was using the assistant to work through the steps they would probably want to work on their purchase order, not purchase order #148.
We are currently using IFS with IFS Enterprise explorer and has created work instructions with that client.Going forward we will also introduce IFS Aurena in certains areas, can I replay existing work instructions and fetch screenshots from Aurena or am I forced to record all instructions from scratch in Aurena?
If a user is accessing an Assist through the ‘ClickLearn Chrome Assist’ browser extension, is there a way they can jump directly to the related recording on the learning portal? (e.g. without having to open the learning portal in a new tab and find the relevant video) Scenario is they find the relevant Assist in context of using the system, but may want to watch a Show Me video before making a live attempt.If not possible, happy to log this is a feature request.
Already have an account? Login
Social LoginLogin with Token
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.