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Eduard SammereierRising Star

asked in Have a question?

Import Structure from Excel not working

Hello together, in ClickLearn Studio there is a function to import a structure with Excel-Data. I tried this with following Excel-Sheet (exported before from an example):ClickLearn Studio shows then a message on the Window buttom:But there is no structure imported. I didn’t find any information in the documentation.Do I need different Excel-Columns for correct importing?Best regards,Eduard

pennyelsonExplorer

asked in Have a question?

Warning when publishing

When I try to publish I get 40+ warnings and I can’t figure out what the warnings are telling me nor can I find anything in community to help me. See errors below. Thanks Penny

Nico LanglitzExplorer

asked in Have a question?

How to scroll when recording in BC?

Hey there, we are facing major problems when scrolling within BC. When I scroll via left click, ClickLearn cant replay this action. On the other hand, when I skip the scroll-action (since it does not work at all) ClickLearn scrolls from the left to the right, to the left, to the right.. It just does not stoo scrolling until it resigns and tells me that it could not find the field. Has anoyone here experience with recoring scoll actions within Business Central?

Theresa CutlerEnthusiast

asked in Have a question?

Can links be extended beyond 60days?

When creating a link to share; the only options are for it to be valid for either 30 or 60 days. Am I able to have a permanent link, or for longer than this? Thanks :)

kumarmvnkEnthusiast

asked in Have a question?

TEST ME - Tracking who has passed in an organisation

I plan to publish the Click Learn videos as part of the training. I would like to know how to TRACK who has viewed the SHOW / TRY & TEST ME . Is there anything in Click Learn I can enable to track ?

pennyelsonExplorer

asked in Have a question?

Word Format

Hi, sorry me again.just wondering if there is a way to change how the Table of Content looks in the template so that there is more spacing in between the lines. I realise we can output the Table of Contents in the downloaded document. Is this the only way? Thanks Penny

Ines SousaExplorer

asked in Have a question?

Recordings not showing up in content portal after being published in ClickLearn Studio

I’ve tried to publish several times the content but after doing so, I go to the Content Portal and it doesn’t show any of the new recordings I’ve tried to previously publish. It seems as if, the Content Portal doesn’t change at all, and doesn’t add or remove anything that I do in ClickLearn Studio. This started happening since the new version came out.

pennyelsonExplorer

asked in Have a question?

Hyperlink within a recording

Hi,In our recordings a step number is added automatically. If steps are added or removed, the steps automatically update.is it possible to hyperlink or add a tag to a step.so that you can refer to it. For example you have a recording that is steps 1 - 10 and on step 7 you say “refer to step 5 for more information” but then you add or delete steps between 1 and 7 and the numbering is automatically re-done. Do you then have to manually update the part that says refer to step 5, because the number will now have changed.I hope this question makes sense.Thanks Penny

pennyelsonExplorer

asked in Have a question?

Tracking Recording creation

Hi, we have multiple work streams that are creating recordings, each work stream has there own project to create their content/recordings. Please can you advise how the admins can keep track of when new recordings are created.Many Thanks Penny

dave.norman@cedo.comEnthusiast

asked in Have a question?

Insert PDF

Is it possible to insert a PDF into click learn recording or as a clickable recording/item.

Valerie SohmEnthusiast

asked in Have a question?

Expiration date

Hello! Is it possible to share a link of a recording longer than 60 days? Or do I always have to update the link after 60 days?Thank you and best regards,Valerie

CFergusonExplorer

asked in Have a question?

Test Data between multiple recordings

I’m currently working on a series of APTs in order for us to automate our AST testing. I had hoped to write short recordings, and connect them together using the Test functionality. However I’m struggling to get them to connect together easily, as it doesn’t seem like scenario data setup for 1 recording is available to the next recording, instead it asks for the data again.For example, I have three recordings that do the followingCreate and Release Purchase Requisition Find Purchase Requisition Convert Purchase Requisition Line to Purchase OrderWhen connected into a test, I setup the part data differently per scenario. So scenario 1 wants Part Number LEGO-BROWN, Scenario 2 wants Part Number LEGO-TEAL, etc.This works easily for creating/releasing the requisition, and then I can use the screenshot capture to get the PR number in order to do recording #2.However when I get to recording #3, I want to select the requisition line based on the Part Number from Scenario 1. But to do this, I wo

CFergusonExplorer

asked in Have a question?

Issue with Select All button in IFS Cloud

I’ve got a recording where I search for a set of records and then for all of them that I’ve found I want to perform an action. I’m trying to use the Select All button in IFS cloud (see below screenshot) but this never seems to work in my recordings. I’ve tried moving the mouse position around but that doesn’t seem to help, the replay always fails.Is this a known bug or am I missing something?Is there another way to do an action on all records found in clicklearn without the API? I watched the API looping master class and while I’d love to do that, I don’t have access to the API. So I need to loop through a found set using the client, not using the API.For example in IFS Cloud:Find all purchase requisition lines given a specific filter Convert each purchase requisition line to a purchase orderI can’t figure out how to do that dynamically. I can easily do it if I have a set number of lines but if I want to do it for a variable number I can’t figure that out.Thanks for your help!

Philippe GrossEnthusiast

asked in Have a question?

Recordings No image present

We created the issue, that recordings are only available in one language?Other language we receive the message No image present - replay requiredHowever Replay is not possible.

Debra-Derieux MExplorer

asked in Have a question?

Use of Flow Editor

When editing our recorded course modules starting from the Written Editor, do we have to set up questions via Flow Editor in order for the Test Me and Try Me videos to function properly?

Eduard SammereierRising Star

asked in Have a question?

Link, placeholder for global parameter

Is it possible to use URL-Links with placeholders for different IFS-systems?We want to use links into the IFS system with project defined server-address.example:https://<server>:<port>/main/ifsapplications/web/page/DocumentRevision/FormThe parameter ‘server’ and ‘port’ should be defined global in the ClickLearn-Project.With that feature, it is possible to compile the project for a training-system and live-system without changing all the links in the recordings.

Tracey McNamaraEnthusiast

asked in Have a question?

Move recordings between projects

Hi. Please advise whether it is possible to move recordings from one project to another. ‘Move file to’ only seems to allow movement within a project rather than between projects.

pennyelsonExplorer

asked in Have a question?

Import a word document

I have created a set of steps on Installing ClickLearn for our users. I have created this using screen shots and put them in a Word Doc. Is it possible to import that Word Doc into ClickLearn?Thanks Penny

Anthony DeleExplorer

asked in Have a question?

Can ClickLearn record remote desktops?

Hi, I’m currently working for a client that only allows me to work via citrix and remote desktop, I need to create content for a software, but I can’t seem to get ClickLearn to record steps on the remote desktop even though its running on my laptop. Any advise?

Lorie LExplorer

asked in Have a question?

System Shortcuts

Back in March 2022 you showed me how to remove the shortcuts that CL captured when recording from our POS system.I would like to turn these back on.I am not looking to use the CL shortcuts but the ones related to our POS system. Can you tell me how to do this please?

pennyelsonExplorer

asked in Have a question?

Recording ClickLearn

I am going to be running some training for our Authors on how to use ClickLearn. I would love to use ClickLearn to record this process, however, my ClickLearn currently only records D365 Fin & Ops. How can I do this or do I need to use a third party product (which seems ironic) but also which one?Thanks Penny

pennyelsonExplorer

asked in Have a question?

Powerpoint template

Is it possible to create a PowerPoint template where the instructions appear at the side of the screen shot rather than underneath?Thanks Penny

Nathan DanielEnthusiast

asked in Have a question?

How can I batch edit all steps to show entire screen?

Is there a way to edit all input screen captures to show the entire screen? As of now, they are all set to “Crop to click area”. When you have over 250 steps, it would be useful to set some properties as a batch to the whole file.

Valerie SohmEnthusiast

asked in Have a question?

Length of a recording

Hello! Are there any recommendations regarding the optimal length of a recording?Best regardsValerie

kramirezEnthusiast

asked in Have a question?

image editor changes are not visible in the editor

I have some images in which the red highlight is not in the correct location. I was able to use the image editor to move it to the correct place however, the recorded image still shows it incorrectly. Is there a way to fix the image to reflect the change?Thank you

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