Question

How do you use Replay?

  • 22 April 2020
  • 2 replies
  • 60 views

One of our primary use cases for ClickLearn is the replay capabilities that should keep us from having rerecord videos every time there is an upgrade or change. 

I have just started “playing” with this feature, and I find it quite involved.

Does anyone have success stories to share? How have you used Replay and what are your tips and tricks for ensuring success (without a lot of overhead).

Thank you so much, ClickLearn Community!

  --Amy


2 replies

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One of our primary use cases for ClickLearn is the replay capabilities that should keep us from having rerecord videos every time there is an upgrade or change. 

I have just started “playing” with this feature, and I find it quite involved.

Does anyone have success stories to share? How have you used Replay and what are your tips and tricks for ensuring success (without a lot of overhead).

Thank you so much, ClickLearn Community!

  --Amy

Hi Amy :)

Maybe @Anja Schmid  from Georg Fischer Piping Systems can help here? I know they have been using Replay quite extensively.

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Hi Amy :)

 

I can understand your point at the beginning. It needs a little time to get used with the Replay function. I currently use the Replay function every day for our CRM Wave 1 update to update the content we have already. I will currently replay around 30 recordings. There are some things which you need to think in advance to make your replay successful.

From starting of the recording, think about how it would work in the replay if you do the steps.Also spend time in the Replay role in your ClickLearn studio - it is a really powerful role with a lot of options. Also I would recommend when you want to do the replay in several languages, let it first run in your original language until everything is fine and then directly afterwards in the other languages (that helps that even if my IT guys are doing something in meanwhile in the background the replay will be not affected).

And one of the biggest success: once you are used to the function and a recording is going through it will get easier each time because you know on what you need to focus on.

Hope I was able to help/support you a litte bit and I am sure it will also work for you :)

Kind regards
Anja

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