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Screenshot not capturing fields in IFS Aurena

  • March 27, 2023
  • 5 replies
  • 126 views

Hi. I’m trying to use ClickLearn to develop tests for IFS Apps 10 on the Aurena client. When I take a screenshot and then use a fork to react off of a field on the screenshot, I am getting inconsistent results. The fork is not always able to find the fields. In this case it’s the Site I’m trying to capture. There’s a blue outline it gives to show what it can see and even that outline seems messed up. Kind of hard to describe but I’ll include a gif to show what I mean.


Is there something I’m missing. From what I’ve seen in the videos, this seems very easy to do. Do I need to add something to my browser for the screenshot to work consistently?

Best answer by Morten

Hi,

 

it looks like you might have scaling enabled when you captuted the screen, or you have multiple browsers open.

 

after you change your display scaling to 100%, restart your pc and try capturing that screen again :)

5 replies

Morten
Community Manager
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  • Answer
  • March 28, 2023

Hi,

 

it looks like you might have scaling enabled when you captuted the screen, or you have multiple browsers open.

 

after you change your display scaling to 100%, restart your pc and try capturing that screen again :)


  • Author
  • Enthusiast
  • 2 replies
  • March 28, 2023

Multiplie browsers was the problem. I had my Chrome split across two screens since I’m working with multiple monitors. I had IFS on the monitor that ClickLearn was highlighting as the capture monitor and moved everything else away.

Once I consolidated the Chrome instances, it became a lot more consistent.


Morten
Community Manager
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  • March 29, 2023

Hi vic,

 

thats great - it should be 100% consistent, if not “something” is wrong :)


  • Author
  • Enthusiast
  • 2 replies
  • March 29, 2023

Sorry, 100% is correct :)


Morten
Community Manager
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  • Community Manager
  • 589 replies
  • March 30, 2023

Sorry, 100% is correct :)

 :D no worries, i’m just glad it works for you!