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Rising Star
pennyelsonRising Star
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Quick Parts in MS Word

Hello,can anyone point me to a list of the Quick Parts field in MS Words and their relative Metadata Tags in ClickLearn.Thanks Penny

161
ClickLearnProductTeam
Community Manager
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Rising Star
pennyelsonRising Star
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Image capture - ClickLearn Studio

I have the latest version of ClickLearn Studio. I have noticed with some of our recordings that the image captured shows;The hotspotThe dotted line of the “crop to click area”and then another red box enclosing the whole screenDoes anyone know why I am getting that? - See image belowThanks Penny

212
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S
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SarfrazEnthusiast
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Training Recoding video Deleted

I completed a Try it yourself challenge via Click Learn Universe,  but ending up deleting the recording that was on one of the files - (I thought I was deleting the project) -  Recoding  was called “Accounts Payable” and was withing Learning Portal Project. I was trying the Structure and segments exercise - anyway to restore this.  

305
Plami
Community Manager
E
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Erik HumbertEnthusiast
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Can ClickLearn record itself?

I’d like to create a few tutorials on how to use ClickLearn for other authors within our group. Is there a way to record ClickLearn itself?

233
Peter Højlund Løvskov
Experienced Helper
Paul Karsmakers
Enthusiast
Paul KarsmakersEnthusiast
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Unable to create recording

I have ClickLearn 12.1.56.0 installed and both ClickLearn Connector 12.1.21.0 (Edge) and ClickLearn Connector 12.1.21.0 (Chrome), yet I'm unable to start a recording. The full screen stays greyed out, mentioned green rectangle doesn't appear. .At first, I thought my widescreen monitor, which allows split-screen, was causing this.But if I work on my laptop only (monitor not connected), I have the same issue.

233
Plami
Community Manager
J
Explorer
JulieHoodExplorer
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Restricting "Published Content?"

Currently all of our authors can see the “Published Content” in the portal; however, some of this training should not be shared.  How do we restrict access to the “Published Content” tab?  Thanks for the assistance!

314
J
Explorer
A
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AlexTEnthusiast
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Deploying UXP to company computers.

We are looking to deploy the UXP to 400 + computers. I have tried the batch file in the guide from the public documentation but it simply does not work. I’ve applied the GPO locally for testing before setting it up on our domain controller. The log file states that the process starts but nothing happens after that.

71
Plami
Community Manager
E
Enthusiast
efertreertEnthusiast
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United Airlines®️ Customer Service™️united airlines customer services

The official customer service phone 1-888-271-2145 number for United Airlines as 1-888-271-2145, United Airlines or the numeric equivalent 1-888-272-2145. You referenced this number for direct live person (OTA +1-888-271-2145 Online Travel Agency) assistance.

90
E
Enthusiast
J
Enthusiast
j9992071Enthusiast
 Peer exchange
United Airlines®️ Customer Service™️united airlines customer services

The official customer service phone 1-888-271-2145 number for United Airlines as 1-888-271-2145, United Airlines or the numeric equivalent 1-888-272-2145. You referenced this number for direct live person (OTA +1-888-271-2145 Online Travel Agency) assistance.

60
J
Enthusiast
J
Enthusiast
j9992071Enthusiast
 Peer exchange
How can i modify my public profile?

please suggest me that how can i edit my profile?

40
J
Enthusiast
G
Explorer
Gagan Kumar BeheraExplorer
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How to manipulate Iteration Data Table value on ATP

Hi Team, I  have a situation where I need to manipulate the value which is present on Iteration data Table during the runtime. e.g I have added a Data Point as Note and the value is updated Iteration Data Table. I need to concatenate some other text along with value present on Iteration Data Table and that will be used on next step.Thanks,Gagan Behera

303
Plami
Community Manager
D
Explorer
Daniel EggsteinExplorer
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Production already running

HelloMy colleague managed to run a last successful production last friday. I did some changes today and tried to produce the content. The system tells me, that there’s already a production running.is it possible to see production jobs running somewhere? is it possible that we have some jobs running endlessly?Thanks for your help.BR, Daniel

202
Plami
Community Manager
J
Explorer
JEHPEExplorer
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Issues with Asset Display and Reusing Recordings Across Languages

Hi everyone,I'm currently working on the translation of my trainings and keep running into issues:When a recording (content blocks with image), for example, contains 10 assets (e.g., images), and a different language is selected, only one asset is shown across all recordings instead of the full set. However, when looking at the source, the correct assets are actually there. It’s just that only the first of the 10 is displayed.  Some recordings are set to be replayed, but I’d like to reuse the same recordings for other languages as well (video mode only - no assistant). Even though I choose to ignore the translation, it still doesn’t work as expected.To 1: Why is this happening, and what can be done to fix it?To 2: Is there a way to make this work without having to duplicate or re-record the videos for each language?Thanks in advance and best regards,Hona

152
Plami
Community Manager

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