Topics started by tbay-stranger

6 Topics

T
Explorer
tbay-strangerExplorer
asked in Have a question?

Formatting Notes and PDF outputs

Suggestion - we need to be able to format notes - e.g. add font effects like bold or underline and have support for an <a> tag for a link (as opposed to just pasting a link).  To me this is quite a limitation in the software, I’ve read in places you don’t allow it to keep formatting consistent between authors (not sure if this is true), but at the end of the day, that should be for the organization to manage, not you to decide.  Just omit <tags> from your other outputs including the text-to-speech. As for placing links within a note; for example to link to a sub-chapter within the recording, the problem is that this information also shows up in the PDF file as plain text and can be quite sloppy and confusing for viewers.   I’m assuming there’s no way to have two notes; and dictate which note appears in which outputted version (e.g. have a note for web only, and then another note for word/pdf/etc)?

4
Per
Super User
3 years ago
T
Explorer
tbay-strangerExplorer
asked in Have a question?

License & Usage Information

Happy Friday Everyone! I was wondering, when we have a license for X simultaneous users, what happens when X+1 user tries to login - do they get an error message when trying to login? Also, if ClickLearn is installed on a remote server in which people access via VPN/Remote Desktop, is there any issues known if multiple people are accessing the software on that machine (under different instances) simultaneously? Thanks -Kevan

1
Per
Super User
3 years ago
T
Explorer
tbay-strangerExplorer
asked in Have a question?

HTML Title

Hello I am trying to edit the HTML Title of the produced web pages.   By default it looks like it’s <title>%1</title> which can be found within the HTML/Title element of the template, but I can’t figure out how to get it to say the actual recording Title there, and not the Shelf.  %1 appears to be the shelf.  I looked down a bit more in the template and noticed under the body it uses %8 for the topic title (in the local-title h1 element), but when I tried to use %8 for this field, it returned an empty value. So a couple questions: What %variable do I need to refer to in order to get the Topic Title in the Html Title element? Is there a master list of these %1, %2, %3, etc and how they work? Obviously I couldn’t just use %8 which works later in the template in this spot, why is that? Thank you -Kevan

1
Morten
Community Manager
3 years ago
T
Explorer
tbay-strangerExplorer
asked in Have a question?

JS, jQuery and Template

Hello We link to our ClickLearn content from Wiki pages on a SharePoint site - we don’t use the shelf/book system for the end user at this time, however it will be a handy feature for the training and development team to keep items organized. So, if the user ends up on the recording page from a SharePoint wiki link, essentially it will hide a couple elements - the breadcrumb trail, and the page navigation (forward/back) on the sides of the page.  This will stop them from navigating through the book. However if someone on the development side is navigating the book, I don’t want those items to be hidden. I can handle the jQuery and Javascript to achieve this, what I am wondering is the right place in the template to put the following items.  I can tell its going to be in the HTML/GlobalScript(JS or CSS) portion of the template, but which one? If I’m loading my own JS library, should which template should it appear in (Recording vs Book vs Shelf)? Same for jQuery libraries - at whic

1
Morten
Community Manager
3 years ago
T
Explorer
tbay-strangerExplorer
asked in Have a question?

Branching in Recordings

Hello, What is the best way to handle branching or decisions in recordings? (If you have a process and during the process the user needs to make a decision, or follow different steps depending on the outcome of the previous step) e.g. Some steps previous Does the customer exist in our system? If yes → go this route and do a few more steps If no → go this route and do other steps Return at some point to some final shared steps Thanks -Kevan

4
Morten
Community Manager
3 years ago
T
Explorer
tbay-strangerExplorer
asked in Have a question?

Producing content

What is the requirement for producing a shelf? Example: I have a two books within the Shelf, Book A, and Book B, and within Book A, I have Recording 1 & 2, and in Book B, I have recording 3 & 4. After putting the recordings into their respective books, and then adding those books to the shelf, is it enough to just produce the shelf or do I have to produce the recordings first, then the books, and finally the shelf?  

1
Per
Super User
3 years ago

Badges

Show all badges
Terms & Conditions