Hello,
What is the best way to handle branching or decisions in recordings? (If you have a process and during the process the user needs to make a decision, or follow different steps depending on the outcome of the previous step)
e.g.
- Some steps previous
- Does the customer exist in our system?
- If yes → go this route and do a few more steps
- If no → go this route and do other steps
- Return at some point to some final shared steps
Thanks
-Kevan
Best answer by Morten
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