Hi @Maple
this looks like a bug, multi-line content should not be allowed with an annotated screenshot - can you please send this, along with the recording you made, to support@clicklearn.com please?
Beyond investigating this, we can of course also help you accomplish what you want in a different way 
Hi @Morten,
thx for your answer. I tried to sent the recording, but unfortunatly I get an error from your mailserver.
Error: 550 5.0.350 One or more of the attachments in your email is of a file type that is NOT allowed by the recipient's organization.
Please let me know what file type I should send.
Beside that, what would you suggest as an alternative for multi-line content with an annotated screenshot. I need to make the written explanation more readible for users.
Hi @Maple
It may be blocked by your organization as it is technically a zip file - just send an email to us in support and we can set up a meeting 