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Question

Hiding Sensitive Information - Video Editor

  • February 14, 2025
  • 4 replies
  • 82 views

Scott Turner
Explorer
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I’ve recorded some instructions and masked sensitive information in the written editor using the blur option on the image. However, the sensitive information isn’t masked on the Video editor screens/version.

I need to ensure my videos have staff names blurred, and I cannot find how to do this masking in the video editor. I have searched online and cannot find this information. 

Thanks

Scott

4 replies

Morten
Community Manager
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  • Community Manager
  • 589 replies
  • February 14, 2025

Hi ​@servicestream 

 

it’s a known issue - we are working on resolving it.

 

Should be fixed in the next version, if it is very urgent for you to publish, then i suggest you roll back a version.

 

You can do so by installing one of the MSI versions from your portal.

 

you can follow this process: 

 

this part:  00:06:25 Citrix, Compile and Download On-premise ClickLearn Studio MSI

 


Scott Turner
Explorer
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  • Author
  • Explorer
  • 7 replies
  • February 17, 2025

Sincere thanks Morten.

May I ask if there is a new version release date scheduled that will incorporate / address this issue? I’ll use this information to decide whether to roll back a version.

Again, thank you for this information - very helpful

Kind regards

Scott


Morten
Community Manager
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  • Community Manager
  • 589 replies
  • February 18, 2025

checking with dev team and will revert :)


Morten
Community Manager
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  • Community Manager
  • 589 replies
  • February 18, 2025

it should be out Feb 27 2025.