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How do you update the ClickLearn Native Messaging Host?

  • Jun 22, 2022 11:22 AM UTC
  • 2 replies
  • 178 views

I have got two authors who are receiving the error “Please make sure to update the ClickLearn Native Messaging Host” and when trying to record from IFS10 Aurena using Chrome, the green box is only highlighting the whole screen rather than individual screens.

I have tried removing and re-adding the ClickLearn Chrome Connector but the same message appears.

Also, I have been able to log on myself and create a recording successfully.

We are using ClickLearn Attain and I can’t seem to find anything about how to update the Native Messaging Host.

Does anyone know either how to update the Native Messaging Host or what else to do to resolve this error please?

Best answer by Morten

Hi Dan

 

Please have them contact us at support.

 

We will sort them out :)

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2 replies

Morten
Community Manager
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  • Community Manager
  • Answer
  • Jun 22, 2022 2:55 PM UTC

Hi Dan

 

Please have them contact us at support.

 

We will sort them out :)


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  • Feb 5, 2025 11:14 AM UTC

I have the same issue above and need to install the native messaging host but cannot see how to do this. Can I just do this myself?