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We created the issue, that recordings are only available in one language?

Other language we receive the message No image present - replay required

However Replay is not possible.

 

Hi Philippe,

 

there are 2 ways to work with multilanguage, you can either do a replay and localization to have a fully localized version of the recording, or you can change the ui language setting and localize it so taht you are still using the german screenshots and references, but having the explanations in english.

 

 

if you would like assistance replaying it, i can recommend you contact support or your csm.


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