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Recording smartphone apps

  • June 26, 2020
  • 9 replies
  • 749 views

Morten
Community Manager
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Tips and tricks on how to record your smartphone apps. Just a few methods are covered here, as there are many possibilities.

 

Should you have questions, let me know below and perhaps i can elaborate further inspired by your comments :)

 

recording smartphone apps - YouTube

 

9 replies

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  • Rising Star
  • September 14, 2020

Thanks Morten. This is useful, and I like that you provide a couple of different options.

 

Around the 6’28” mark, how are you creating the hotspot in red? I looks like you’re just clicking and dragging, but when I try that with a similar step it wants to just move the green rectangle.


Morten
Community Manager
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  • Author
  • Community Manager
  • September 15, 2020

Thanks Morten. This is useful, and I like that you provide a couple of different options.

 

Around the 6’28” mark, how are you creating the hotspot in red? I looks like you’re just clicking and dragging, but when I try that with a similar step it wants to just move the green rectangle.

Hi @RichardPower :)

 

Ah, my apologies - i am holding down the shift-key while drawing a new hotspot.

 

When you draw a new hotspot, the old one will vanish - therefor, using this method - you can disregard where the old one was, since you are making a new one every time you do this. Unlike the screen cropping area with the green rectangle, which is moved around.

 

The green rectangle will automatically relocate itself relative to your new hot spot, so after you draw the red hotspot just click ok - then you can always go back and adjust the green rectangle afterwards, don’t do both at once since clicklearn will both relocate and take into account that you manually moved it.

 

In short, hold shift, draw hotspot - click OK and you are done! :)


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  • Explorer
  • December 15, 2020

Hi @Morten

the media file of your post is not available anymore.

Where do we find any information about tips and tricks on how to record smartphone apps?

Thanks for an information.

Best regards
Milena


Morten
Community Manager
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  • Author
  • Community Manager
  • December 15, 2020

@Milena looks like they were moved as an admin has been re-organizing the youtube accounts.

 

please try again :)


  • Explorer
  • October 23, 2023

@Morten , I am trying to create a new hotspot on Attain, holding shift + dragging to create the hotspot. However, it doesn’t seem to work for me. What is the best way to discard the automatic hotspot and create a new one? I also want the image to crop to around the new hotspot, but unable to see any change on crop image after manually changing the hotspot on any screenshot. Any tips?


Morten
Community Manager
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  • Author
  • Community Manager
  • October 24, 2023

Hi Parul,

 

in Attain, you click the frame of the hotspot and drag to reposition. Or you can type the pixel dimensions.

 

If it is an input step, like typing on the keyboard - then you CANNOT adjust the hotspot, as all input steps are tied to the step before it, therefor adjusting the prior step will also affect the input step :)


  • Explorer
  • October 24, 2023

Hi @Morten ,

Thanks for replying! I was able to edit the hotspot but was not able to increase the size of the cropped image - usually the cropped image doesn’t capture the whole section of the form I want to show/doesn’t give the perspective. My option was to either make it full screen, or go with what is automatically cropped. I did figure out a solution to my problem after re-watching your video on creating mobile app recordings. After adding a group to the single step, Attain allows me to edit the size of the cropped image - cropped to group. Is there a way to increase the area cropped without adding a group to the step?

Thanks, Parul 


  • Enthusiast
  • February 19, 2026

Tips and tricks on how to record your smartphone apps. Just a few methods are covered here, as there are many possibilities.

 

Should you have questions, let me know below and perhaps i can elaborate further inspired by your comments :)

 

recording smartphone apps - YouTube

 

Hi ​@Morten! I want our team to be able to use the Try Me feature to teach them a new mobile app. I watched this video to see how to do a recording of a mobile app, and since we’ll need the Try Me functionality, I used the second option of clicking on photos of the screenshots then moving the hotspots. My trouble is that I can’t crop the actual image to look like it’s actually on a mobile device when viewing the recording as a video (it looks fine as a pdf if I adjust the cropped area but it doesn’t seem to transfer over to video). How can I crop out the “computer screen” on the recording?


Morten
Community Manager
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  • Author
  • Community Manager
  • February 20, 2026

Tips and tricks on how to record your smartphone apps. Just a few methods are covered here, as there are many possibilities.

 

Should you have questions, let me know below and perhaps i can elaborate further inspired by your comments :)

 

recording smartphone apps - YouTube

 

Hi ​@Morten! I want our team to be able to use the Try Me feature to teach them a new mobile app. I watched this video to see how to do a recording of a mobile app, and since we’ll need the Try Me functionality, I used the second option of clicking on photos of the screenshots then moving the hotspots. My trouble is that I can’t crop the actual image to look like it’s actually on a mobile device when viewing the recording as a video (it looks fine as a pdf if I adjust the cropped area but it doesn’t seem to transfer over to video). How can I crop out the “computer screen” on the recording?

Hi ​@klord42 
You can’t i’m afraid. Your other option would be to use an actual emulator if possible, or definately the easiest way: use the web version of the website, but tell your browser to display it as known smartphone / tablet format.

By default, using the “photo-trick” will always have the rest of the full screen with it, so if you make them full screen, so the background is black or white for example, then zoom in to the max, then there are less to distract.