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3,500 crossings. 125 maintainers. No trainers added - How CDL Electric LLC trained its field maintainers on their first web app


ClickLearnProductTeam
Community Manager

Railroad Crossings · CDL Electric LLC · Field Maintainers
 

 

Moving off paper is a big step. CDL Electric LLC had to train its field maintainers on their first web app, without adding trainers.

 

The rollout covered 125 maintainers supporting 3,500 railroad crossings. FRA approval required a manual and a training plan. New maintainers were starting nearly every week.

The answer wasn’t more trainers. It was ClickLearn.

  • Built for FRA approval. A manual and training plan were required, and CDL Electric LLC exported its ClickLearn portal straight in.
  • One link, not daily classes. Each rollout group got one kickoff call and a link to video and step-by-step tutorials.
  • Ready for every new hire. New maintainers start nearly every week, and each one gets the same guidance from day one.

“ClickLearn enabled us to do this on a much faster and affordable scale than we would have been able to do it otherwise.” - Rick Clutter, Vice President of IT, CDL Electric LLC

 

The results:

  • 125 maintainers trained
  • 100% adoption of the new app
  • 100+ training hours saved per year
  • 3,500 railroad crossings supported
  • No trainers added

 

“ClickLearn really made it so we could adopt our electronic app so much easier, so much faster.” - Madelynn Call, Project Manager, CDL Electric LLC

 

Up next: CDL Electric LLC is completing its move off paper and has recommended ClickLearn to HR for internal training.