Plastics Manufacturing · Atlanta, GA · Business Central
Running training for 400 users across 26 manufacturing plants sounds like a job for a whole team. For CKS Packaging, it's one person - Shameka Howell, their Corporate Trainer.
Before ClickLearn, experienced staff were pulled off the line to train new hires, SOPs were being manually translated, and Shameka spent her days firefighting daily questions instead of building strategic projects.
Then CKS rolled out ClickLearn across multiple channels - online digital resources, hands-on simulation videos, and in-app UXP guidance inside Microsoft Dynamic 365 Business Central - so new employees could be productive, accurate and self-sufficient from day one.
The results:
-
~79% faster new-hire ramp-up
-
~$1,332 saved per new hire
-
Six hours a day back for Shameka - now driving standardization and strategic projects
-
Zero peer training needed - new hires self-serve from day one
-
No translator, no extra cost - in-app multi-language guidance replaced manual SOP translation
"ClickLearn is the best assistant I've EVER had. Users have a resource they can access immediately - without having to leave Business Central.”
Shameka Howell, Corporate Trainer
