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Assist not working with all records

  • 16 February 2022
  • 2 replies
  • 49 views

when i open the assist it shows this screen 

 

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Best answer by Per 16 February 2022, 13:08

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Userlevel 6
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Hi @nidhal.maawali ,

This looks like a deployment issue that would require some assistance from our technical support team to fix. Please contact them directly using the information provided in the link below.

How to contact the ClickLearn Support? | Clicklearn Community

Userlevel 1

I have this same issue in IFS, and my understanding was that the assist would not work from the work instruction because now it’s available right within IFS. I’d like to know if there is a different resolution to this issue that would get it working, or at least remove the option from the work instruction so users don’t click on it and see this error

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