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Cannot edit Images

  • January 15, 2026
  • 1 reply
  • 7 views

Scott Turner
Explorer
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Hi all

Every now and then I come across an image that I cannot seem to edit.

I have tried:

  • Closing the recording and re-opening
  • copying the step and editing
  • change to full screen and back to crop-to-click

It just can’t be edited - cannot select the crop area or highlight area, resize or move these.

For examples, refer to Project called Multinet, Recording called ‘Create New Project_COPY’ - steps 9/10

“Click into the Project Name field and enter the project name”

“Click on the data field JAMS/SAP - Project. Enter the JAMS project code”

Any assistance would be great

Best answer by Morten

Hi ​@Scott Turner 

 

The steps you cannot edit are keyboard input steps.

 

An input step always uses the screenshot and the technical name of the function from the nearest previous step.

 

This is also why it generalizes the input.

like for example:

Click on the field Customer Name

Enter Customer Name

 

rather than:

Enter Scott’s Snowboard Shop

 

I hope this clarifies 😊

1 reply

Morten
Community Manager
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  • Community Manager
  • Answer
  • January 15, 2026

Hi ​@Scott Turner 

 

The steps you cannot edit are keyboard input steps.

 

An input step always uses the screenshot and the technical name of the function from the nearest previous step.

 

This is also why it generalizes the input.

like for example:

Click on the field Customer Name

Enter Customer Name

 

rather than:

Enter Scott’s Snowboard Shop

 

I hope this clarifies 😊