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ClickLearn in IFS isn't responding

  • 10 March 2022
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We noticed yesterday that when we try to select a clicklearn topic from inside IFS, it’s not responding. 

I can see the files on T drive but from within IFS, we cannot get to any of the Clicklearns

 

Any guidance would be greatly appreciated. 

Thanks

Shelley

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Best answer by Morten 11 March 2022, 12:17

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Hi Shelly,

 

Within IFS, usually you can use a webserver to host your content, this could be the clicklearn cloud, your own internal webserver, or sharepoint server.

 

Linking directly to a file on a network share i don’t believe is supported.

 

Go ahead and contact us at support (a) clicklearn .com and we can schedule a meeting to have a look togehter.

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