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ClickLearn in IFS isn't responding

  • March 10, 2022
  • 1 reply
  • 54 views

We noticed yesterday that when we try to select a clicklearn topic from inside IFS, it’s not responding. 

I can see the files on T drive but from within IFS, we cannot get to any of the Clicklearns

 

Any guidance would be greatly appreciated. 

Thanks

Shelley

Best answer by Morten

Hi Shelly,

 

Within IFS, usually you can use a webserver to host your content, this could be the clicklearn cloud, your own internal webserver, or sharepoint server.

 

Linking directly to a file on a network share i don’t believe is supported.

 

Go ahead and contact us at support (a) clicklearn .com and we can schedule a meeting to have a look togehter.

1 reply

Morten
Community Manager
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  • Community Manager
  • Answer
  • March 11, 2022

Hi Shelly,

 

Within IFS, usually you can use a webserver to host your content, this could be the clicklearn cloud, your own internal webserver, or sharepoint server.

 

Linking directly to a file on a network share i don’t believe is supported.

 

Go ahead and contact us at support (a) clicklearn .com and we can schedule a meeting to have a look togehter.