Hi community,
I'm encountering an issue with text formatting in my recordings.
In a side-by-side note containing screenshots and formatted text (see screenshot 1), the formatting is not correctly displayed in the video subtitles (see screenshot 2).
The same issue occurs with written material (see screenshot 3).
Interestingly, everything appears correctly in the editor and webview preview (see screenshot 4).
Any ideas on how to resolve this?
Thx.
Hi
The reason formatting is not correctly displayed is due to the angle brackets ><. We recommend not using them when you make changes in the Editor. Our dev team will look into removing this condition so that there are no limitation. Once it is applied you will see it in an upcoming release.
If you are still facing issues, please reach out to our Support Team at support@clicklearn.com and my colleagues will be able to assist you.
BR,
Hi
thx for your fast reply.
Removing <> from text helped. Now all material and subtitle are okay.
BR
Already have an account? Login
NOTE: When creating a new account, please note you will by default receive e-mails regarding ClickLearn community activities. You can manage your email preferences under your personal Profile settings. ClickLearn collects personal data to enable your use and to develop and improve the community and to provide you the most useful service, as detailed in the Privacy Policy. We only accept personal accounts. Fake accounts (users engaging under fake names),or group accounts will not be accepted.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.