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Publishing error - Content Not Found

  • November 6, 2025
  • 2 replies
  • 17 views

Hi team, 

When published, for some recordings I get the below error message.
For the same project, in the same folder, two recordings are opened successfully, but for the rest I get this error.

Image presented in Web client

Could you please assist?!

Best answer by Plami

Hi ​@Andreas Co

Thanks for posting on our Community page. 
I am sorry to see you are getting an error when you are publishing your content. 

Could you please raise the issue directly from the ClickLearn Studio app?
How to raise an issue in ClickLearn Studio
 

2 replies

Plami
Community Manager
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  • Customer Support Lead
  • 22 replies
  • Answer
  • November 6, 2025

Hi ​@Andreas Co

Thanks for posting on our Community page. 
I am sorry to see you are getting an error when you are publishing your content. 

Could you please raise the issue directly from the ClickLearn Studio app?
How to raise an issue in ClickLearn Studio
 


  • Author
  • Enthusiast
  • 1 reply
  • November 6, 2025

Thank you ​@Plami
I raised this issue from “Report a problem” in the Clicklearn Studio.
Looking forward to your support!!

Thank you