Skip to main content
Solved

Recorded new steps do not show up

  • December 20, 2021
  • 1 reply
  • 37 views

One of my users reports that after recording new steps, the new steps do not show up in the recording. 

Has anyone experienced this? CL 11.0.0.79

 

Best answer by Morten

Hi @Dan :)

 

Likely this user is using a trackpad to record, rather than an external mouse.

 

A trackpad is a software driven synopsis device and is not treated as a raw input by windows, therefor it is not recorded by clicklearn.

1 reply

Morten
Community Manager
Forum|alt.badge.img
  • Community Manager
  • Answer
  • December 20, 2021

Hi @Dan :)

 

Likely this user is using a trackpad to record, rather than an external mouse.

 

A trackpad is a software driven synopsis device and is not treated as a raw input by windows, therefor it is not recorded by clicklearn.