Just started with ClickLearn.
I’m looking to find the best way to capture transient windows, such as date pickers and dropdown menus.
Are there any accepted best practices for this within ClickLearn?
I was unable to find any docs that specifically address this issue.
TIA
Robert
Best answer by Brianna Olesh
I am recording in IFS Aurena. When clicking on dropdown menus, regardless how slow I click, disappear before selecting an option. When the recording is complete the image captured is blank. I am using Google Chrome. Is there something I should be doing?
I think I solved this on my own. It seems I forgot to click the “Automatic Button”
Hi Robert,
It depends on the application you are trying to record and the clicklearn connector support for it.
If it is a web-based application, it depends how the page is written and how open it is and how extensive the use of iframes are.
which application is it? :)
I am recording in IFS Aurena. When clicking on dropdown menus, regardless how slow I click, disappear before selecting an option. When the recording is complete the image captured is blank. I am using Google Chrome. Is there something I should be doing?
I think I solved this on my own. It seems I forgot to click the “Automatic Button”
I am recording in IFS Aurena. When clicking on dropdown menus, regardless how slow I click, disappear before selecting an option. When the recording is complete the image captured is blank. I am using Google Chrome. Is there something I should be doing?
I think I solved this on my own. It seems I forgot to click the “Automatic Button”
Hi Brianna, good to hear - you are welcome to reach out to us at support or join one of the Q&A sessions (from portal.clicklearn.com) if you have further issues :)
Already have an account? Login
NOTE: When creating a new account, please note you will by default receive e-mails regarding ClickLearn community activities. You can manage your email preferences under your personal Profile settings. ClickLearn collects personal data to enable your use and to develop and improve the community and to provide you the most useful service, as detailed in the Privacy Policy. We only accept personal accounts. Fake accounts (users engaging under fake names),or group accounts will not be accepted.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
