"Something went wrong" error when editing after recording

  • 31 May 2023
  • 1 reply
  • 23 views

After I stop recording and try to edit. It loads to try to save the steps/clicks but gives a "something went wrong" error and I loose everything that I have recorded. 

How to I ensure that it saves recording/ steps successfully without fail?

Is the a maximum number of steps/ time of the recording.

 

Please assist as I cannot use ClickLearn optimally.

 


1 reply

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Hi @Onke 

 

I am sorry to hear you are having issues with saviong your recordings.

 

Please contact us in the support and we can investigate what is going on.

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