I’m not sure if this is a bug or some new setting I’ve missed but the subtitles on video playback are not displaying correctly. They are scrolling at what feels like about half a pixel at a time and are not matching the narration.
The width of the box seems inconsistent too
Any suggestions appreciated!
Thanks.
Linda
Best answer by Plamena
Hi
Thank you for posting on our Community!
To help us investigate, could you please reach out to our Support team at support@clicklearn.com? It would be very helpful if you could submit the affected recording directly via ClickLearn Studio so we can review it in detail.
Looking forward to assisting you further!
Hi
Thank you for posting on our Community!
To help us investigate, could you please reach out to our Support team at support@clicklearn.com? It would be very helpful if you could submit the affected recording directly via ClickLearn Studio so we can review it in detail.
Looking forward to assisting you further!
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