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The first time we upload a word template to the common assets of a project, the template is applied. Whenever we make changes to the template and update the new document in common assets, the changes do not show up.

 

What are we doing wrong?

Hi @hmccabe 

 

If you have selected the template in the structure, and it otherwise works with your content:

applying template to selected structure parts

 

But if it is just the changes that are not here, then please look at this temporary fix:

 


This doesn’t help me. I’m referring to the custom template assigned to a Project.

 

 


Hi @hmccabe 

 

please contact support


Hi @hmccabe 

 

I am glad you were able to sort out the issue, i expect it was the template selection in the structure?


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