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Template changes not showing up

  • 7 October 2021
  • 4 replies
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Userlevel 2
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The first time we upload a word template to the common assets of a project, the template is applied. Whenever we make changes to the template and update the new document in common assets, the changes do not show up.

 

What are we doing wrong?

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Best answer by Morten 8 October 2021, 13:54

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Userlevel 6
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Hi @hmccabe 

 

If you have selected the template in the structure, and it otherwise works with your content:

applying template to selected structure parts

 

But if it is just the changes that are not here, then please look at this temporary fix:

 

Userlevel 2
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This doesn’t help me. I’m referring to the custom template assigned to a Project.

 

 

Userlevel 6
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Hi @hmccabe 

 

please contact support

Userlevel 6
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Hi @hmccabe 

 

I am glad you were able to sort out the issue, i expect it was the template selection in the structure?

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