Why do the Assistent fail upon recording where both IFS and Windows connector are used?

  • 7 June 2022
  • 1 reply


We are recording clicklearns but if the small windows icon appear during the IFS recording the the assistent fails upon replay and all other clicklearns also fails if such recording is uploaded to the hub. Have anybody seen the same and what is our workaround? Examples of times where the window icon apears during the cliecklearn recording is some field or scrolbars within the IFS application.


Best answer by Morten 7 June 2022, 13:12

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Userlevel 6

Hi Frank,


The IFS Assist is executed as a web application, therefor your recording must not include any windows steps at all.


For the scroll bars, you don’t need to record scrolling - clicklearn will scroll automatically if it cannot find an item within the visible frame.


I suggest you set up a session with support by contacting us at support(a) then we can look at it together