Check out how to use unique AI personas for each segment and map them to different user roles in the ERP system for a truly tailored onboarding experience. Furthermore, learn how to add any type of video, webpage, pdf, “excel sheet”, and stream videos to the dynamic assets for the chats to source.
00:21 Scope of today
00:58 What are AI chat personas?
01:40 Which licenses carry AI capabilities?
02:18 How to configure the AI personas
03:15 Configuring the AI Assistant for a specific segment and system role
04:20 Selecting the Persona for the Custom AI Assistant
04:53 Adding predefined questions for the Assistant
05:10 History and response length
05:33 Adding Source content
06:00 Adding a Disclaimer for the AI Assistant
06:46 Adding a new custom AI Assistant
07:09 Creating a new segment
07:45 Adding new Dynamic Assets
08:28 Mapping Dynamic Assets as Additional AI Sources
09:00 Create new system role and map to segment
09:50 Configuring the new Custom AI assistant
10:15 Configuring the prompt for the AI assistant (the persona)
11:20 Adding an Introduction to the custom AI Assistant
11:33 Creating pre-composed questions for the AI Assistant
11:51 Configuring AI conversation and response settings
13:10 Publishing the Content
13:28 The new Custom AI Chat from the End User perspective
13:43 Choosing which AI persona to chat with
14:20 Using the pre-defied queries
15:04 Asking the same question to different personas
17:10 Differentiating assistants through colors
17:15 Engaging the new custom AI and using excel sheets as source
19:15 Engaging the custom AI with very long PDF files
19:52 Engaging the AI assistant with YouTube and webpage results from a JSON Endpoint script
22:20 Creating the JSON Endpoint script in Excel and Studio
22:05 Engaging the AI assistant with YouTube video results from a JSON Endpoint script
26:43 Getting the YouTube embed code for the JSON
27:20 Engaging the AI assistant with MS Stream video results from a JSON Endpoint script
28:31 Getting the MS Stream embed code for the JSON
29:23 Sharing the MS Stream content
29:44 AI Assistant videos on the portal (optional)
30:04 Creating the JSON Endpoint scripts for MS Stream
30:36 Adding the JSON Endpoint script as a source for an AI Assistant
31:40 UXP segment mapping reminder
32:08 Concept of use for MS Stream as internal meeting summarizer
33:35 Engaging AI Assist with questions in different segments
34:32 Best Practices
36:35 Thank you for watching