As an ERP and software solution provider we deliver solutions in different areas, Chemistry Manufacturing, Professional Services, Retail and Distribution. To help our customers with this solutions, we create the how to use, how to get result, and do in the right orientation training material.
This is used for new users in companies and in new projects. Help the customers to review and lesson or to know how to in their on time interacting with our project or support team for questions with smart content cause of achieved knowledge.
Additional documents as Word and Power Point allow the customer to manage their own language given to end user the proper approach for each feature.
I was pleased to read about your Use Case, that’s something I want to achieve, maybe you have time to answer some of my questions in the community under the topic Survey on how to create good user documentation.