ClickLearn Attain version 12.1.65.0 has been released, delivering a series of refinements that enhance stability, improve editing and replay reliability, strengthen governance across teams, and expand support for major enterprise systems. This update continues the ongoing effort to make authoring, collaboration, publishing, and in-app guidance more predictable and easier to manage at scale.
The release centers on four major themes: more reliable recording and replay, smoother editing workflows, tighter governance and collaboration controls, and stronger cross-system compatibility. For organizations managing large volumes of content, these enhancements help ensure consistency and reduce rework throughout the production process.
Smarter and More Predictable Recording & Replay
Recording workflows benefit from several improvements that reduce ambiguity and prevent workflow conflicts:
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Clearer collaboration awareness: When a user attempts to share a recording or copy content that another user has already begun editing or sharing, an error message now identifies who is currently working on it. This eliminates hidden conflicts and ensures smoother team coordination.
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Accurate replay progress: The platform no longer displays a successful replay message prematurely. Replay indicators now reflect actual completion, giving authors reliable feedback during validation.
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Correct screen updates on failed replays: When a replay fails and the last steps are replaced with newly recorded ones, the screen now updates as expected during a retry, ensuring consistent visual flow.
Together, these updates streamline the validation process and ensure authors can trust the state and status of their recordings.
Smoother, More Accurate Editing in the Recording Editor
Refinements in the Editing experience remove unnecessary friction and visual inconsistencies:
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Enlarging instruction images from preview no longer shows a gray area underneath, producing a cleaner visual workspace.
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Edited tag text now saves reliably in all scenarios.
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When a new skin is applied, editing steps in the video editor no longer forces the video to restart from the beginning.
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Keyboard steps no longer display placeholder text such as “%1” after edits.
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For IFS scenarios, setting a step to “any row” now correctly targets the intended dropdown area without extending past it.
These improvements lead to cleaner instructional content, fewer corrections later in the process, and a more predictable editing workflow.
Stronger Governance in Teams and Structure
Collaboration-heavy environments will notice several governance enhancements:
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Teams: Email domain validation now only triggers if the configuration is enabled, providing more flexibility for organizations with varied user domains.
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Structure: Adding or modifying metadata now triggers a save when switching between modules, preventing accidental loss of newly applied metadata.
By tightening these controls, the platform helps organizations maintain consistent content standards across large teams and complex structures.
Improved Stability in Settings and Publishing
Updates in Settings and Publishing provide a more secure, reliable content governance environment:
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Exclusive editing for language templates: Language templates now lock when in use, ensuring a single-user editing experience and preventing conflicting updates.
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Clearer publishing feedback:
- The avatar approval button correctly appears after switching content vendors and reproducing content.
- Failed production events now display errors in the status message, helping teams diagnose issues faster.
These changes support stable publishing pipelines and prevent unnoticed conflicts during template changes.
Better End-User Results in Published Content
Published content behavior is more accurate across file formats and languages:
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Content with Greek recording names no longer triggers “Content not found,” ensuring full multilingual stability.
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In Word output, notes now display beneath the correct image rather than above it, improving clarity for learners.
These refinements help ensure high-quality, consistent content output for global audiences.
Enhanced Insights in the Dashboard
Dashboard improvements give teams better transparency into content progress and structure:
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A new “section path” OData field now provides full structural path details for each recording.
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When the action is “TestDone,” OData now surfaces more detailed information, similar to VideoComplete, supporting clearer testing oversight.
These enhancements expand reporting depth and improve tracking for reviews, QA, and audits.
Portal Enhancements for Smoother Administration
Updates to the Portal streamline administrative tasks and configuration:
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Adding multiple business systems to Assist configuration now correctly updates UXP whitelist permissions.
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File checkout for editing has been optimized, reducing delays during content updates.
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The Edit User dialog is now expanded by default, removing unnecessary scrolling and speeding up user management.
Together, these improvements deliver a smoother and more responsive administrative experience.
More Reliable UXP Behavior and Assist Experience
UXP and Assist gain refinements that improve how help content behaves inside business applications:
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Video narration and avatar playback now function correctly in certain IFS environments.
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Creating a default configuration now completes successfully instead of loading without saving.
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Steps set to “any row” now highlight the full column in UXP Assist, improving clarity for end users following guidance.
These changes provide a more polished assistance experience and reduce troubleshooting for administrators.
Stronger Connectors and Cross-System Compatibility
This release includes important updates that expand support across major enterprise systems:
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The connector extension now leverages WebSockets for recording, offering more stable communication than the native messaging host.
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Dropdowns are now recognized correctly during Assist sessions.
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For Oracle, icon text remains consistent during recording regardless of the user’s role.
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Salesforce 65 is now fully supported.
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IFS 25.2E.0 is now supported for UXP; projects must be reproduced using the latest version.
These improvements reduce replay issues, enhance cross-application accuracy, and support broader enterprise deployments.
Why Upgrade to 12.1.65.0
Version 12.1.65.0 strengthens ClickLearn Attain across the full content lifecycle from recording and editing to publishing and delivering in-app support. For teams seeking predictable authoring workflows, stronger cross-system reliability, and smoother governance, this update brings meaningful improvements that support enterprise-scale documentation and guidance.
If you haven’t upgraded yet, we recommend updating to take full advantage of the improvements in stability, collaboration, and integration. Your ClickLearn representative and support team are ready to assist with any questions about how these updates may impact your environment.