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Developer's Diary

Stay up to date with developments inside ClickLearn

  • 13 Topics
  • 35 Replies
13 Topics
Per
Super User
PerSuper User
published in Developer's Diary
ClickLearn Attain: Introducing collaboration

It’s time for yet another developer’s diary - and oh boy, do we have some interesting things to show you all today. In this post we will take a look at the much anticipated collaboration feature set.As you sign-in to ClickLearn Attain, you will probably notice something new - the ORGANIZATION IDENTIFIER. This additional field will enable authors from one organization to work on projects in other organizations. Useful, for example if you are working on customer projects, or as a contractor.Sign-in pageNew team members can be invited to any ClickLearn project. This is managed in the Team editor.Team editorAlso new - an activity feed, with a log on your project - showing information about who did what, when.Activity feedYou can create and assign tasks to yourself or your team members. Tasks can be attached to objects such as assets, recordings and more.Add new taskYou can add comments to a recording, and reply to someone else’s comments.Comments in a recordingsThis concludes today’s post

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B
Explorer
Per
Super User
PerSuper User
published in Developer's Diary
Attain: Update, October 22nd

Dear all,Here is a quick update the Attain October release.Monday, through to Wednesday this week we were able to process just around 35% in total of the many customers that signed up for early access to Attain. By yesterday afternoon we decided to hold and optimize the process based on our findings and your feedback. This afternoon we now have a faster and smoother back-end process which means we should be able to complete the entire queue by Monday October 26th at the latest.In the meantime, here are release dates for the features missing in the Attain October release: November 30th, 2020Upgrade content between business application versions Automated Process Testing (APT)December 14th, 2020InsideHelp™ for Dynamics 365 BC & CE/CRMJanuary 1st, 2021ClickLearn solution - Classic to Attain - upgrade available Offline use of ClickLearn Studio IFS Scopetool importIf you haven’t signed up for Attain, you can do so here (only available to registered community users - if you don’t have an

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Morten
Community Manager
Per
Super User
PerSuper User
published in Developer's Diary
Attain: Update, October 19th

Dear all,What a great experience to hear from so many of you last week at Get Smarter: Attain virtual conference. We really appreciate you all coming to share our excitement about ClickLearn Attain! I know we have had more questions coming into the chat during the webinars, than we could answer before the next session started. But, we will of course answer all questions here on the community in the coming days, as well as upload videos from the conference - stay tuned. 📝Also, ClickLearn Attain has finally reached a stage where we are ready to begin making the solution available to the customers that have signed up. Thank you all, for your incredible patience. 🙏 From today Monday October 19th we will start reaching out to those of you, that have signed up. At that stage ClickLearn Attain will be provided as a solution which can run parallel to ClickLearn Classic, without interfering with your pre-existing ClickLearn Classic solution, and with an option to import existing books, shelve

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JayMurphy
Rising Star
Per
Super User
PerSuper User
published in Developer's Diary
ClickLearn Attain: Recording experience

Hello and welcome to today’s developer’s diary post! Today we will look at a new feature that will make it easier to record your work instructions with ClickLearn while avoiding the known pitfalls. It will most certainly be a big help to authors who are new to ClickLearn.  When you start a new recording, you will first decide what to name your new recording, which language you are recording, and where you want to save it:   Create new recording  Next, you will be presented with an (optional) visual guide which highlights the important routines, most experienced authors will be familiar with. Below you will find an animated GIF of the guide:   Create new recording guidance  When you end your recording, you will now get a (optional) summary of it shown here, with options to go to the editor or back to the list of recordings or discard your new recording.   Recording summary  What do you think of the new recording process? Feel free to share your thoughts in the comments.

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M
Explorer
Per
Super User
PerSuper User
posted in Developer's Diary
Attain: Update, October 5th

Hi all,Here is an update on the Attain release! We are pleased to announce our new Attain solution was released internally on Oct 2nd as planned. We unfortunately have had to delay the release to general availability due to delays in delivering associated services including related backend services, support services and in-app assistance services. We are sorry to disappoint those of you who have eagerly awaited to experience the release. Currently over 40 ClickLearners including developers, QA testers, 1st & 2nd line supporters, evangelists and trainers, are all burning the midnight oil to finalize all deliverables. We will be showing Attain during Get Smarter: Attain next week, and we expect all associated services to be ready right after the conference, which means we can start releasing Attain to those of you who have signed up for the release.Stay tuned for more updates!/Team ClickLearn

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Per
Super User
Per
Super User
PerSuper User
published in Developer's Diary
Attain: October release FAQ

Hi all,As you know we are launching our biggest release ever in only a few days from now. In this post we will try to answer a bunch of the questions a lot of you might have. Before I get to the FAQ, I suggest you visit our new Attain launch site. You can browse the new exciting features that will be available, and sign-up for our upcoming "Get Smarter: Attain" virtual conference. The agenda will be full of Attain content - be sure you don't miss it!  What happens on Oct. 2nd, 2020?ClickLearn Attain will be released as version 12.0. Older versions of ClickLearn will be known as ClickLearn Classic. Will ClickLearn automatically update/upgrade as I am used to?No. The October release of Attain will not auto-upgrade. What happens to my existing ClickLearn solution?It will not be affected. Existing ClickLearn applications at version 11.x.x.xx or older will not be automatically updated to the new release. What happens to my existing ClickLearn publications?Existing learning materials publish

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Per
Super User
Per
Super User
PerSuper User
published in Developer's Diary
ClickLearn Attain: Projects

Hello and welcome to this developer’s diary about our upcoming major release codename “ClickLearn Attain”. In these posts we will introduce you to new features, workflows or other relevant items of interest we plan to introduce in the product. As it is work-in-progress, contents can be subject to change. Today we will look closer at projects, which is a feature that introduces a new way to work and collaborate in ClickLearn. Create new projectAll work in ClickLearn Attain will be organized in projects. You get to define which type of project you are working on, which languages to include, which platform you wish to deploy content onto, and some basic content styling configuration. Your choices help us make your work in ClickLearn a lot easier. Here are a few more screen shots:     Projects will also enable true collaboration on a number of tasks such as authoring and reviewing, translation, and more. We will cover collaboration in depth in a future Developer’s Diary post. You can

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Per
Super User
Morten
Community Manager
MortenCommunity Manager
published in Developer's Diary
ClickLearn Attain: Screenshots

One of the more frequently requested features has been the ability to use the hotspot on screenshots, and to blur confidential or sensitive parts of an image - we listened! With the new screenshot ability (previously bookmarks), you have a MUCH higher level of customizability and the ability to interact and select items from the screenshot, and add multiple levels of redaction!   In the new image editor, you can add hotspots and redact sensitive content. In this example, the accounts and URL has been redacted: Even though using dummy data is recommended, should you accidently show sensitive data – you can now hide it! 

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Jonathan Small
Rising Star
Morten
Community Manager
MortenCommunity Manager
published in Developer's Diary
ClickLearn Attain: Content Block

In ClickLearn Attain using notes is far more intuitive and already from the first click you are presented with a choice of how the content block will manifest itself visually:  Additionally, based on customer feedback you can now use any typical text editor formatting:  We have also listened to the need for hyperlinks, they can be used too of course:  Choosing exactly where the note will be places now has a proper explanation as well:  We hope the new and revised way to use custom text and images via the content block  feature is something you are as excited about as we are 😊 

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Enthusiast
Lucia
Rising Star
LuciaProduct Owner, ClickLearn Universe
published in Developer's Diary
Introducing ClickLearn Attain

ClickLearn Attain (working title UX12), the long-awaited overhaul of ClickLearn, will be finally available on 2 October  -  and we cannot be more excited!  Watch the video to get a sneak preview of what will be launched in the biggest ClickLearn release ever and stay tuned!    

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A
Explorer
Per
Super User
PerSuper User
published in Developer's Diary
ClickLearn Attain: Producing content

Welcome to another post about our upcoming ClickLearn Attain major product release. Today’s post will focus on producing content!In the current version of ClickLearn, depending on your production selection and size, producing content can be a time-consuming process. We know some customers have large and complex productions, which means finishing them may take several hours to complete. This has therefore been high up on our improvement list for ClickLearn Attain.ClickLearn Attain is built to thrive in the cloud, and this enables us to use cloud-based resources to speed up your production of content significantly. It also means you will not (with a few exceptions) have to manually run to complete a production process in ClickLearn Attain. In fact, a lot of the production will happen in the background while you are working in ClickLearn Attain, without bothering you, locking the application, or slowing it down.We also know a number of customers are in certain sectors where cloud usage is

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Per
Super User
Per
Super User
PerSuper User
published in Developer's Diary
ClickLearn Attain: Assets!

Once more a warm, sunny summer Friday in Copenhagen has arrived, and with it a new Developer’s Diary post. Today, we will look at how we plan to remove the known pains associated with assets management in ClickLearn - which is managing external images, such as process diagrams.Meet the Assets directory!Assets directoryAssets are external files such as (but not limited to) images. Assets can be uploaded to, and organized in folders, in the Assets directory.Upload menuEach project in ClickLearn will have its own Assets directory. You can upload files or folders with files to the Assets directory.Search across multiple projects (if permissions allow)Authors can add assets to recordings via the editor, and can search for assets across multiple projects, if permissions allow it.That’s all about assets for now. Feel free to use the comments below and let us know what you think about the changes. Next week we will look closer at handling translations in ClickLearn Attain. 

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Per
Super User
Per
Super User
PerSuper User
published in Developer's Diary
ClickLearn Attain: Structuring your content

It’s summer time here in Copenhagen, and what better way to start your summer weekend than to get some interesting insights on the upcoming ClickLearn Attain?  In today’s post we look at how we plan to retire the “book” and “shelf” objects, which you know so very well from the current version of ClickLearn, and replace them with a new structure editor. It will vastly improve the author user experience when configuring your learning portals, while also bringing in some important new possibilities. Let’s dive in and have a closer look! In ClickLearn Attain you can structure your learning portal in the structure editor, using sections (any number and nested into any number of levels), line dividers, text parts and external links: Structure editorSome quick highlights: Unlimited levels (sections-in-sections), simple color-styling with multiple colors in the same learning portal, search-and-find or browse folders to easily add your recordings. You can preview your learning portal by the

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Anja Schmid
Rising Star

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