Add Feedback Email Address

  • 12 June 2020
  • 4 replies
  • 87 views

Userlevel 3
  • Senior Support Consultant
  • 6 replies

 Did you know that you can?

 

Add a feedback email address to your published content

Tools>Preferences>Templates>Recording, Book or Shelf Template>Preferences>Template>Add Feedback Email Address>Save

 


4 replies

I tried that allready, but the feedback option at the end of the video doesn’t send the message to that email-adres

Userlevel 4

Hi @Rudi De Bondt 

 

The feedback at the end of the video is sent to the tracking ID that you have specified for your shelf :)

 

The feedback email is meant for direct feedback and is a bit different in its function.

 

You can read about tracking here: https://community.clicklearn.com/learning-analytics-16

Thank you Morten, it was a bit confusing but now it is clear.

Userlevel 4

Thank you Morten, it was a bit confusing but now it is clear.

 

Good to hear, we are definately working on making everything more intuitive - thank you :)

 

if you have any other questions or concerns let me know!

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