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How to edit placement of instruction text in written material
I am sure this is quite simple, but as I can’t find the answere anywhere then I will ask.Where are trying to move the instruction text which are currently on the left of the screenshots in both Word and PDF, I would like to have it abouve the image as that would allow the image to be wider and bigger. Where and how can I do that?
Flow question change caused the conditional option to not be available.
I created a flow question but after adding some steps to it I decided I needed to switch it from a Multi select to a Single selection. But after doing that, any steps that had the mutli select question now do not have the option to add a condition. I have tried recreating the question with the same behavior. Any assistance would be great. Steps that did not have a condition called out still have it available.
Cannot load Project
Hi guys, This morning, all of a sudden, my Project will not open.When I try to open my Project, I get three messages appearing in sequence as I click OK: I’ve tried restarting the software, restarting my computer, logging out and back in, and rolling back updates, but no success. My portal so far still exists and works in the browser - the issue I’m experiencing is within the Attain client itself. I have also contacted Support and asked to raise this as an urgent case as I cannot work on any content while this is happening, but have not yet heard back. Has anyone else seen this before? Please help!
Change default instruction text in connector
Hello,I am creating documentation using Microsoft Dynamics connectors and would like to edit the sentence structure of default instruction text.For example, when recording a process, the standard text would be “Click the button New”. I would like it to automatically be written as “Click the New button”, which is more natural and grammatically correct. Currently I am spending a lot of time editing every step to correct this type of phrasing, but would rather apply a change at the template, or via the connector if possible.Hope this makes sense.Thanks
Download portal as PDF from ClickLearn Studio
So I know you can turn on the option for users to download your portal content as PDF.I have this turned off because I want users to use the videos instead. However, I’d like to download a PDF copy of the portal myself, for my own reference as author.Is it possible to do this from the Studio application itself, or do I need to turn on the option > publish to portal > download PDF > then turn off the option > re-publish to portal ? (The latter being time-consuming and inconvenient)
Scaling on a frame by frame basis
I am using ClickLearn primarily for videos, which will then be played within our Customer Support Portal (we use Zendesk).I would like to be able to switch between a full screen view and the zoomed in scaled view on the video.For example, on one step in my video, I am explaining how to add an item to a sales quote. I have the text read as part of the note attached to a group of steps.The full screen is shown In the background.I then show the video just clicking through the columns that I explained in the text, but I don’t have narration here.I would like to zoom in only on that step, and then maybe add a callout or highlight to the columns being clicked.Does anyone know how to do this?
Predefined chapters with notes & use of metadata
Ever wondered how to set up templates to allow for all recordings to use a predefined set of introduction chapters, introduction notes and finishing notes? Or how you can configure the use of metadata to ensure that recording properties are populated into your PowerPoint, Word, PDF and online documentation? Find answers in the video below Another relevant content piece:
How do you keep your training materials consistent?
What do you do to keep consistency in the training materials you are preparing? We have multiple authors so each has a slightly different style. We have created some standards to keep things consistent so I am curious if others do the same. What kind of standards do you have?
Opening word template through IFS just hangs IFS
When I have created my Shelf and published it, I create a link in my IFS that takes the user directly to the Click Learn Portal. Evet thing works except, when I select the word or Power Point versions and press open, IFS just hangs and nothing happens. I end up having to open Task manager and shutting down IFS. However, when I select save, it save with no issues.
Creating eLearning with ClickLearn
Hi Community, I am a new user to ClickLearn and so far I have learned that the product can be used to create great work instructions, simulations etc for training.. but we also want to create some great interactive eLearning courses, can ClickLearn create eLearning as well?
Replay never finds the steps
I am just learning ClickLearn. In an effort to teach myself, I decided to replay videos that had been recorded previously. Even if I use the raw unedited recording, ClickLearn still cannot find any steps during the replay. I have been playing with the template...could that be why? Does anyone have any tips or tricks, or should I just submit a case. Thank you!
How to move the Video title up a couple of rows?
Good evening! I have been unable to locate in the html templates where I can move the title up one or two rows on the recording titles? Does anyone know where to move this title? The title bleeds over into our logo and I don’t want to rebuild the video intro images. Thanks for your time!
Evaluation Screen: At the end of the Test Me process
All, Quick question: where in the script can I add the TITLE VARIABLE to the evaluation screen? The Test Me evaluation screen is awesome but needs a title. It would be nice to tuck in the title variable and make this dynamic. Obviously this is a nice advanced feature for those of us in classic and not publishing to the CL cloud, we don’t have stats or scores (we’re publishing to OneDrive). From here, it would be very nice for an end-user to screen clip the results. Once I find the location in the script for this screen, I may turn it into a certificate of completion later.
ClickLearn experiences so far from other companies
I am currently updating the training material of our company, Rockwool International A/S by using clicklearn, so would like to get more insights from the people already using it. I would highly appreciate the people in this community, if they could share their experiences so far. On top of that, it would be awesome if we can organise a skype/teams session to view your work for inspiration.
ClickLearn Attain: Recording experience
Hello and welcome to today’s developer’s diary post! Today we will look at a new feature that will make it easier to record your work instructions with ClickLearn while avoiding the known pitfalls. It will most certainly be a big help to authors who are new to ClickLearn. When you start a new recording, you will first decide what to name your new recording, which language you are recording, and where you want to save it: Create new recording Next, you will be presented with an (optional) visual guide which highlights the important routines, most experienced authors will be familiar with. Below you will find an animated GIF of the guide: Create new recording guidance When you end your recording, you will now get a (optional) summary of it shown here, with options to go to the editor or back to the list of recordings or discard your new recording. Recording summary What do you think of the new recording process? Feel free to share your thoughts in the comments.
Is it possible to only offer the Test me recording, without displaying all 3 options of Test Me, Try Me or Show me?
Request from our business leads as we begin to show the team their new ERP System of IFS, if we could initially only provide the Try Me recording, and not all 3 options of (Show Me, Try Me, and Test Me).
Global setting for Replay pause
Hi all, when replaying our ClickLearn recordings (for IFS10) we often have the problem that ClickLearn doesn’t find the next step (especially if there are drop down fields involved), so that we have to manually proceed with the next step to continue with the replay. Also the screens in the written version of the recordings often do not show the filled in values when there has to be filled a certain value into a certain field; in most of the cases it shows only the first character / number of the value. Due to our growing experience with ClickLearn we found out that these problems can be fixed by changing the “Replay pause” within the step editor when you open it using the developer role. To avoid having to do this for every step separately is there any possibility to globally set the Replay pause to a certain amount? Or is there some other solution for it which we haven’t found yet? Thank you very much in advance for your help! Best regards and have a nice day,Carina
Hints on how to avoid image changes when excluding or deleting a step
When creating/editing recordings, sometimes when we delete or exclude a step, the images change on the next steps. Not always, and not the same each time. Sometimes the when excluding it happens, and doesn’t when I delete. Sometimes the reverse of that. Anyone else having this challenge, and any hints to avoid it?Thanks
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