Learn some best practice methods for deploying measurements of user adoption. Lars will share his experiences on how to best measure end user adoption on your platform. He will guide you through the toolbox of measuring the impact of your user documentation using surveys, collaboration solutions and how you use the built in features of ClickLearn to create insights into how your users are consuming the content, that you serve: 

• Using highly available collaboration solutions to pre- and post survey your user groups
• Defining learning metrics for your learning groups
• Use the built-in features of ClickLearn to measure impact and consumption of content
• Identifying and working with problem areas of your content and how to effectively create a change management process for your content