Get Smarter 2020
Find all the content from the online conference Get Smarter 2020
- 15 Topics
- 2 Replies
Get Smarter 2020: Organizing for efficient content productionGet Smarter 2020
How do you organize your team and its work around content production in ClickLearn. Christine (Customer Success Manager) will share the secrets of how the best projects with ClickLearn are organized and managed. As the participants in your projects are growing the need for optimum organization is paramount to the success of your ClickLearn project. Christine will touch on: The stakeholders and must-have roles in your ClickLearn project Identifying and managing the business process owners Building an effective ClickLearn recording process in your business Preparing for maintaining your content as processes change or software is upgraded How to prepare for the individual content types and what to consider
Get Smarter 2020: Q & A With the ClickLearn Customer Care TeamGet Smarter 2020
Meet our brilliant support team and get the chance to ask any of your ClickLearn questions to the team. This is a one-hour walk-in session and you will get a chance to bring your real-life problems to the team and let them help you solve them in the session. The team will be backed up by our CTO, Michael Olsen. Got questions? This session will give you the answers. Note: To be able to help you solve your ClickLearn issue, we might make you a presenter and ask you to share your screen, so make sure you have your problem ready.
Metadata is a powerful feature in ClickLearn that enables you to add structured data about your recordings, books and shelves. This session deep dives into the wonderful world of metadata as Morten guides you through how you can use metadata to implement a complete versioning and approval workflow: Define metadata and learn the different types of data Add metadata to recordings, shelves and books How to search and utilize metadata in your process around ClickLearn recordings
Get Smarter 2020: ClickLearn Community - introduction to knowledge sharing with authors around the globeGet Smarter 2020
The ClickLearn Community is the newest initiative in the Customer Care team aimed at bringing the large community of ClickLearn authors together to share ideas, problems and solutions. We are extremely proud of our cool community environment. But the success of the platform is really up to all of you - authors. Come in and get a look at how to share knowledge with ClickLearn authors, developers and key support persons in ClickLearn and learn the fastest way to engage with the ClickLearn team and the entire ClickLearn Community.
Get Smarter 2020: Saving time with recording templatesGet Smarter 2020
Structuring your recording in a uniform way is something most clients want to do with ClickLearn. ClickLearn can help you setup complete recording templates with a fixed structure for all your documentation and learning materials. Lars will take you through the setup of the templates and discuss how our customers utilize the feature of recording templates to save time and create a uniform structure across all documents: Setting up a recording template Doing recording with your template Switching templates Editing templates
Get Smarter 2020: Planning your Automated Process Testing setupGet Smarter 2020
Want to use your process instructions recorded in ClickLearn for your testing process, when upgrading your business system? Michael will demonstrate how you can effectively prepare for the next version of your business system, by enabling the Automated Process Testing feature of ClickLearn. Use the same recordings, that you did for your process instructions to create scenarios and test a new system with various data input. Michael will take you through: Preparing your recordings for APT and what you should consider Creating scenarios Changing and importing scenarios using Excel Adjust data-points in your APT scenarios Considerations on cross platform processes Testing end-to-end processes
Get Smarter 2020: Methods for Measuring User AdoptionGet Smarter 2020
Learn some best practice methods for deploying measurements of user adoption. Lars will share his experiences on how to best measure end user adoption on your platform. He will guide you through the toolbox of measuring the impact of your user documentation using surveys, collaboration solutions and how you use the built in features of ClickLearn to create insights into how your users are consuming the content, that you serve: Using highly available collaboration solutions to pre- and post survey your user groups Defining learning metrics for your learning groups Use the built-in features of ClickLearn to measure impact and consumption of content Identifying and working with problem areas of your content and how to effectively create a change management process for your content
How easily can you create a full learning portal for Microsoft Teams? As Microsoft made Teams available for everyone for free, Peter did just that and he will share with you some of the insights of how you manage a complex portal project in multiple languages in a single day. You will get insights into: How to effectively set up your recording process for multi language replays Working on multiple recordings and fine-tuning them in a single process Translating and replaying in multiple languages Deploying the portal
How do you create a coherent strategy for your distributed learning? The Corona-crisis has pushed this topic up on the agenda and Per will cover some of the strategies to deploy in your organization and discuss some of the learning theories, that best cover and give insights into how you effectively execute on that strategy: How is asynchronous different from traditional classroom based training and how do we effectively support a collaborative learning experience in that environment? What are the top strategies for effectively targeting your audiences and following up on learning progress? What are the learning theories, that best cover a learning experience in a distributed (post Corona) environment?
If you are up for a fast paced awesome feature walkthrough, this is the session to attend. Morten and Tobias will be demoing some of less known features of ClickLearn at a high pace. Morten and Tobias are a part of our world class support team and they know all the tricks in the book. Every author will learn something here as we bring “Mortens corner” online for a full session.
The Corona crisis will forever change our perception of distributed learning. But how will working from home on a large scale impact our learning strategy. Lars will touch on what happens, when your super user is not in walking distance or your IT support function is too busy setting up home environments to take care of your questions. How do we best support that environment and what are the long term effects on how we should think about learning? Lars will cover: Speed of deployment and managing changes The working home permanent changes to corporate learning strategy How to deploy solutions fast and effectively for your organization
Get Smarter 2020: Your First Learning Portal with ClickLearnGet Smarter 2020
How fast can you deploy a full learning portal with ClickLearn? The answer is 30 minutes. Christine will take you through the entire process of creating a full, engaging, 24/7 open learning portal in ClickLearn. Christine will touch on all the vital processes in getting from zero to e-learning: Recording in ClickLearn Editing and tuning your content Setting up for the virtual assistant Structuring content in a full learning portal Launching and deploying your learning portal
Thanks to all for attending our First (but certainly not last) ever Get Smarter 2020 virtual conference! Attached are a couple of documents from the Author Track session - Organizing for Efficient Content Production. Included is the PowerPoint slide deck with the high level milestones of our conversation and the Ever So Popular Project Plan Workbook! I hope that you found this session helpful and informative, and if you have any spreadsheets, apps or helpguides that you use and would like to share, please feel free to post them here.
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