Our Master Trainer, Lars Heinrich will guide you through the intricates of creating well-structured and beautiful instructions for your end-user. Based on his 20 years experience in the field, he will cover how you can succeed in making and evaluating an effective user adoption program.
Lars will cover:
- Theory in instructional design
- What constitutes an effective user adoption project?
- Projecting and managing a large user adoption project
- Well-designed instructions and process training templates.