F.A.Q.

ClickLearn Terminology

  • 23 March 2020
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ClickLearn Studio is an application with which authors can record business processes in IT systems. The application runs on Microsoft Windows and must be installed on the client computer which runs the application. In the following lines I’ll outline the native ClickLearn file formats. 

 

ClickLearn file formats

Files created with ClickLearn Studio have their own filename extensions which can be either .clrx, .clbx, .clsx, .clnhx and .clwx. These files are only used by ClickLearn Studio and cannot be deployed directly to any other platform. These files are what we define as source files in ClickLearn. 

 

The recording has the filename extension .clrx and is the main file in ClickLearn. It is the result of the recording process. When a business process has been recorded with ClickLearn Studio, the author is asked by the application to save the recording as a file with the filename extension .clrx. The recording can then be edited, translated, and produced from within ClickLearn Studio. 

 

A book in ClickLearn Studio is an object which can contain one or more recordings. Using books is a useful way to organize several recordings within a given topic. Books are saved as a file with the filename extension .clbx. Make sure to give the book a meaningful name that will make sense to the consumers. 

 

A shelf in ClickLearn Studio is an object which can contain one or more books. Using shelves is a useful way to organize one or more books. Producing a shelf with ClickLearn Studio will create content files which can be deployed in a variety of ways. Shelves are saved as a file with the filename extension .clsx. 

 

As recording files contain captured screenshots, and can contain custom text and translations, these files should be saved in a location secured from data loss. Book and shelf files should also be saved in a secure location but are easier to recreate from scratch if necessary. 

 

Other file formats worth mentioning are the InsideHelp projects which you can also create with ClickLearn. These formats are only used for InsideHelp for MSD Business Central, NAV or MSD CRM. The purpose of the InsideHelp projects is to create a learning portal containing both ClickLearn help content and the existing help from MSD, making all the help available in one place. 

 

The filename extension .clwx applies to the Workspace files and basically is the full template – all template information covered in one single file.  

 

 


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