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Attain: Replay stopping due to error is steps

  • August 9, 2021
  • 2 replies
  • 86 views

We are slowly moving over from Classic to Attain and when replaying I come across issues where I see a message to say a step has changed since it was recorded and replay cannot continue until the step is resolved.  When I check the recording, there is no issue and nothing has changed and I see a red warning triangle on the step > how can I tell what the issue is and why Attain cannot replay?

Best answer by Morten

The issue was the multi language replays, specifically for input and title selections with language

difference between english and german

 

This specific issue is explained in the Replay Troubleshooting video, here:

 

2 replies

Morten
Community Manager
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  • Community Manager
  • 589 replies
  • August 9, 2021

Hi Jane,

When replays fails, there is usually a logical explanation - lets look at it together,   please contact us at support, here.


Morten
Community Manager
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  • Community Manager
  • 589 replies
  • Answer
  • October 6, 2021

The issue was the multi language replays, specifically for input and title selections with language

difference between english and german

 

This specific issue is explained in the Replay Troubleshooting video, here: