I am looking to update a single image in a recording. The one captured is partially obscured by Tooltip, which I want to replace - without having to record the clicks (as that would cause a continuity issue, different file number etc).
Ideally, I’d like to export the image, make some basic touch-ups using an image editor, and then re-import back to the Click Learn step.
Any advice?
Best answer by Morten
View original
Hi
The replay feature will get rid of all the tooltips, as it moves faster than you are “allowed to” while recording.
Let me know if this does not solve your issue :)
No it doesn’t unfortunately.
Especially in ‘Written document’ outputs, the tool-tip is really annoying placed.
Hi
The replay should take care care of this. Please reach out to us at support, and we will look at it together :)
Thank you - whilst Replay does often address the tooltip issue, many times it doesn’t; causing a significant increase in effort to remediate.
Some examples where Replay has not proved useful, or when having the ability to directly edit a screenshot would be a lot less hassle:
These are some examples i am facing. If there are alternatives or better practices to adopt, I'd be glad and appreciative to know and incorporate them. Thank you
Hi
Selecting a “wrong” item from a list is typically bound to a data issue.
For this, and the rest, i suggest we look at it together on a call - go ahead and contact us at support and we can see what we can do about those tooltips and the replay :)
I too think that there should be an easier way to edit “in the middle” as the replay function, just as you said, often causes an increase of effort instead.
Is there any way we could get a feature that lets us edit after a recording is done? The replay function is great, but we shouldn’t have to follow it religiously as some of us would like to add images afterwards for the sake of context. For example, when recording a login that requires MFA on a different unit(phone etc.), it would be nice to take screenshots that could be edited into the recording.
Hi
If you are demonstrating a login process, i can recommend the regular screenshot option, or the textblock with image option.
if you want to add steps in the middle of your process, or at the end of your process you can use the feature for recording new steps before / after.
Perhaps it is easier for us to do a meeting where we go through your specific challenges
Already have an account? Login
NOTE: When creating a new account, please note you will by default receive e-mails regarding ClickLearn community activities. You can manage your email preferences under your personal Profile settings. ClickLearn collects personal data to enable your use and to develop and improve the community and to provide you the most useful service, as detailed in the Privacy Policy. We only accept personal accounts. Fake accounts (users engaging under fake names),or group accounts will not be accepted.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
