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Cannot copy screen content - please contact ClickLearn.

  • December 9, 2021
  • 2 replies
  • 78 views

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I was recapturing my video and after that I was trying to press on the “stop recording” button and this appear. Do you guys know why it appeared? 

Best answer by Gian Buenavidez

Hi @Gian Buenavidez 

 

I am sorry to see you are having problems recording.

 

To me, it looks like you are adding steps to an existing recording - but you are using a different resolution that the initial recording was done in, may i have you verify that please?

Hi @Morten ,

 

Yes I realized that I was recording in a different display resolution, but after changing the resolution I just decided to re-record the steps.

2 replies

Morten
Community Manager
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  • Community Manager
  • December 9, 2021

Hi @Gian Buenavidez 

 

I am sorry to see you are having problems recording.

 

To me, it looks like you are adding steps to an existing recording - but you are using a different resolution that the initial recording was done in, may i have you verify that please?


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  • December 22, 2021

Hi @Gian Buenavidez 

 

I am sorry to see you are having problems recording.

 

To me, it looks like you are adding steps to an existing recording - but you are using a different resolution that the initial recording was done in, may i have you verify that please?

Hi @Morten ,

 

Yes I realized that I was recording in a different display resolution, but after changing the resolution I just decided to re-record the steps.